Female Store Representative

Job Title: Female Store Representative

Location: Wuse Zone 1, Abuja (FCT)
Employment Type: Full-time

Job Description

• The Sales Associate will serve as the face of the store by delivering excellent service,maintaining appealing displays, and contributing to a welcoming shopping environment.
• Kaya by Dami is seekinga vibrant, creative, and customer-focused Sales Associate to join our retail team. This role is ideal for someone who enjoys helping customers

Key Responsibilities
Customer Service & Sales Support:

• Process transactions accurately using the POS system.
• Greet customers warmly and create a friendly, engaging shopping experience.
• Provide product knowledge and recommendations
• Always maintain a positive brand image.
• Handle customer concerns politely and professionally.

Store Operations:

• Open and/or close the store according to established procedures.
• Restock merchandise regularly and ensure products are properly tagged and priced.
• Support general store upkeep and smooth daily operations.
• Maintain cleanliness and organization across displays, shelves, counters, and stock areas.
• Assist with receiving shipments and unpacking goods

Inventory Management:

• Track new arrivals and support accurate inventory documentation.
• Report low-stock items, fast-moving products, and customer requests to the Supervisor.
• Conduct inventory counts andhelpmonitor product levels.

Teamwork & Communication:

• Work collaboratively with fellow team members and management.
• Support a positive, healthy team environment.
• Communicate customer feedback, issues, or store needs clearly and promptly.

Digital & Instagram Responsibilities:

• Support online visibility and engagement, resulting in increased sales.
• Reply to simple online inquiries or comments when requested.
• Prepare products for content creationcleaning, arranging, and styling items.
• Notify the marketing team of new arrivals or content opportunities.
• Assist with capturing product photos/videos for Instagram and other digital platforms

Qualifications

• OND, HND, orbachelor's degreein a relevant field.
• Strong attention to detail and good merchandising skills.
• Must be customer-oriented, professional, and eager to learn.
• Ability to stand for extended periods and lift up to 30 lbs.
• Ability to multitask and stay organized in a fast-paced environment.
• Friendly, positive attitude withstrong communication skills.
• Minimum of 1yearof retail sales experience
• Comfortable using a POS system (training provided).

Personal Attributes:

• Creative eye for displays and giftideas
• Proactiveness and ability tothink outside the box
• Customer-focused and solution-oriented
• Show respect by communicating politely, valuing others, and maintaining professionalism at all times
• Detail-oriented andorganized
• Reliable and punctual
• Team player with a willingness tolearn
• Friendly, confident, and approachable

Schedule:

• 4 days per week(9:00 AM – 6:00 PM).