Driver Administrator

Human Edge Dimension Consulting is a modern HR consulting firm dedicated to helping startups, small businesses, and growing enterprises build strong human capital foundations. Founded in 2022, our company was born out of a clear need: to make expert-level HR support accessible, affordable, and impactful for businesses in their early growth stages.

We bring a fresh, innovative perspective to HR strategy—combining legal compliance with people-first practices. Whether you're hiring your first employee or restructuring a growing team, we deliver flexible solutions that evolve with your business.

Location: Lagos
Employment Type: Full-time
Department/Group: Operations
Reports to: Head of Operations/COO
Direct Reports: All Drivers

Overview

• The job incumbent is responsible for the administration and management of the drivers. This role involves ensuring that drivers comply with company policies, legal regulations, and safety standards.
• The administrator also manages driver schedules, records, and communication to optimize operational efficiency and ensure the smooth running of transport activities.

Roles and Responsibilities
Driver Management, Reporting & Record Keeping:

• Track license renewals and other statutory requirements.
• Monitor driver attendance, behavior, and performance, providing feedback and initiating corrective actions where necessary.
• Schedule drivers for shifts and leave, ensuring adequate coverage and compliance with working hour regulations.
• Prepare and maintain accurate records of driver activities, including logs, compliance checks, incident reports, and vehicle usage.
• Maintain and update driver records, including bio-data, licenses, certifications, guarantors, and performance reviews.
• Maintain organized filing systems (both digital and physical) for all driver-related documentation.
• Generate periodic reports on driver performance, fuel consumption, route efficiency, and operational metrics for management review.

Recruitment & Onboarding:

• Support HR in the recruitment and selection of drivers.
• Facilitate background checks, guarantor verification, and onboarding processes.
• Brief new drivers on company policies, safety requirements, and operational guidelines.

Compliance, Safety & Training:

• Investigate incidents and implement corrective and preventive measures.
• Conduct regular compliance audits and safety checks to maintain standards.
• Organize and coordinate driver safety, defensive driving (DDT), and refresher training courses.
• Ensure drivers comply with all legal, regulatory, and company transport policies.

Communication & Coordination:

• Facilitate smooth communication between drivers, dispatch, operations, and maintenance teams.
• Act as the primary point of contact between drivers and the transport/operations management team.
• Communicate route assignments, schedule changes, and special instructions.
• Address driver inquiries, grievances, and welfare issues, escalating where necessary.

Operational Support:

• Liaise with the maintenance team to schedule vehicle repairs and minimize operational downtime.
• Track driver deployment and disciplinary cases, recommending corrective measures.
• Assist in transport logistics planning, including route planning and vehicle allocation.

Performance Monitoring, Innovation & Continuous Improvement:

• Recommend and implement training, process improvements, or corrective actions.
• Stay updated on industry trends, regulatory changes, and global best practices to ensure the company remains competitive.
• Challenge existing processes constructively and propose innovative solutions to enhance efficiency, safety, and driver satisfaction.
• Monitor and analyze driver performance data to identify areas for improvement.
• Actively contribute to projects and initiatives aimed at operational innovation and continuous improvement.

Welfare & Administrative Duties:

• Manage driver-related inventory (uniforms, safety gear, etc.).
• Assist in preparing reports, presentations, and other documentation as required by management.
• Support payroll/finance with verified data on driver attendance, overtime, and allowances.

Key Requirements
Education:

• OND / HND / B.Sc. in Business Administration, Transport Management, Logistics or related field.
• MSC / MBA is an added advantage

Work Experience:

• Minimum of 5 years’ work experience in a transportation, fleet, or logistics role, with a strong focus on driver management and administration within the transport/logistics industry.

Professional Certification/Affiliations:

• Professional certificates in CILT Certification or transport/Logistics related field would be an added advantage.

Technical requirements:

• Ability to use transportation management software.
• Basic mechanical troubleshooting skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and administrative skills.
• Problem-solving skills with ability to multitask effectively.
• Ability to analyze data and generate reports.

Knowledge Requirements:

• Knowledge of road networks and understanding of road signs.
• Knowledge of safety regulations and compliance standards within the transportation industry.
• Strong understanding of driver management processes and regulatory requirements.
• Strong ethical standards and integrity.

Competencies Required:

• Driver & Fleet Administration
• Ability to take initiative
• Problem-Solving & Decision-Making
• Working with people
• Regulatory & Compliance Knowledge
• Leadership
• Data Management & Reporting
• Communication
• Ethics & Professional Conduct