Workshop Manager

Human Edge Dimension Consulting is a modern HR consulting firm dedicated to helping startups, small businesses, and growing enterprises build strong human capital foundations. Founded in 2022, our company was born out of a clear need: to make expert-level HR support accessible, affordable, and impactful for businesses in their early growth stages.

We bring a fresh, innovative perspective to HR strategy—combining legal compliance with people-first practices. Whether you're hiring your first employee or restructuring a growing team, we deliver flexible solutions that evolve with your business.

Location: Lagos
Employment Type: Full-time
Department/Group: Operations
Reports to: Head, Operations
Direct Reports: Technicians

OVerview of Job

• The Workshop Manager plays a key role in ensuring fleet reliability and uptime in line with KK Leasing’s service excellence and operational standards.
• The role involves managing a team of technicians, ensuring adherence to safety and quality standards, optimizing turnaround time, and maintaining cost efficiency.
• The Workshop Manager is responsible for overseeing the daily operations of the workshop, ensuring the efficient maintenance, repair, and servicing of company and client vehicles.

Roles and Responsibilities
Workshop Operations Management:

• Establish, implement, and enforce Standard Operating Procedures (SOPs) for all workshop operations.
• Ensure timely turnaround of vehicles to minimize downtime and maintain Service Level Agreements (SLAs).
• Plan, coordinate, and supervise all workshop activities, including vehicle diagnostics, repairs, and preventive maintenance.
• Oversee workshop setup and equipping, ensuring adequate tools, workspace organization, and compliance with technical standards.
• Manage towing, rescue, and vehicle recovery operations as required to support fleet operations.
• Monitor workshop tools, equipment, and infrastructure to ensure proper usage, calibration, and maintenance.

Technical Competence, Projects & Development:

• Participate in asset disposal and acquisition processes, providing technical insights to guide cost-effective decisions.
• Identify training and development needs, organize workshops, and ensure continuous skill enhancement of technicians and mechanics.
• Evaluate the technical competence of workshop staff and the overall workshop capacity to meet operational standards.
• Support research and development on green mobility technologies (EVs, hybrids, and alternative fuels) and assess technical requirements for adoption.
• Oversee technical projects such as vehicle overhauling, refurbishments, and modification works.

Maintenance Planning & Quality Control:

• Ensure proper documentation of maintenance activities, parts replacements, and complete service history for each vehicle.
• Conduct routine inspections to ensure maintenance standards, repair quality, and compliance with manufacturer guidelines.
• Develop and oversee preventive and predictive maintenance schedules for all company-owned and leased vehicles.
• Implement workshop efficiency initiatives — return job policy, warranty management, and cost reduction strategies.

Cost & Resource Management:

• Oversee vendor, supplier, and external workshop sourcing, evaluation, and onboarding processes.
• Monitor and control workshop expenses to ensure cost efficiency and budget adherence.
• Review and approve requisitions within budget limits while maintaining operational effectiveness.
• Manage cost-saving initiatives such as reuse, reconditioning, scrap management, and negotiation with vendors.
• Supervise customer invoicing, man-hour billing, and productivity tracking to ensure accurate cost recovery and accountability.

Inventory & Asset Management

• Establish reorder levels and maintain adequate lead-time analysis to prevent stockouts or overstocking.
• Track spare parts usage and manage inventory to maintain optimal stock levels and lead times.
• Ensure proper documentation and accountability for all spare parts, consumables, and tools.
• Conduct regular stock counts, reconciliations, and scrap analysis to ensure inventory accuracy.

Safety, Health, Environment & Quality (HSEQ):

• Implement Permit to Work, Job Hazard Analysis, and Work Order Management procedures.
• Conduct regular safety briefings, enforce the use of Personal Protective Equipment (PPE), and promote a safety-first culture.
• Serve as the HSEQ Champion for the workshop, ensuring full compliance with company and regulatory safety standards.
• Ensure all vehicles and operations meet statutory, environmental, and technical compliance before deployment.

Leadership, Workforce Planning & Culture:

• Play an active role in onboarding and induction of new technical employees.
• Supervise, mentor, and provide technical guidance to workshop personnel and support staff.
• Foster a culture of teamwork, accountability, innovation, and continuous improvement.
• Drive effective workforce planning and ensure business continuity through 24-hour operational support strategies.
• Conduct regular performance reviews, identify training needs, and recommend capacity-building interventions.

Reporting & Continuous Improvement:

• Develop KPIs and dashboards to track workshop productivity, staff efficiency, and vehicle performance trends.
• Champion continuous improvement initiatives to enhance service quality, operational efficiency, and cost performance.
• Analyze operational data to identify recurring issues, root causes, and opportunities for improvement.
• Prepare and submit weekly and monthly reports on workshop activities, maintenance costs, vehicle availability, and productivity.

Key Requirements

• Education: Bachelor’s Degree or HND in Mechanical Engineering, Automotive Technology, or a related field.
• Work Experience: Minimum of 5–8 years relevant experience in vehicle maintenance or fleet workshop management, preferably within the leasing, logistics, or transportation sector.

Other Requirements:

• Proficiency in MS Office and maintenance management software (e.g., Fleetio, AutoFluent, or equivalent).
• Strong knowledge of diagnostics, repair standards, and maintenance best practices for vehicles.
• Proven experience in managing technical teams and workshop operations.