Team Lead, B2B Telesales


  2026-07-21
  Ikeja, Nigeria
  N150,000
  Other

Outcess Solutions Nigeria Limited is an integrated customer engagement, business process outsourcing (BPO), and digital technology firm headquartered in Ikeja, Lagos. They specialize in AI-powered contact centers, managed IT services, and digital consultancy for telecommunications, banking, and government sectors.

We are recruiting to fill the position below:

Job Title: Team Lead, B2B Telesales

Location: Ikeja, Lagos
Employment Type: Full-time

About the Role

  • The ideal candidate will have a proven background in B2B sales, team leadership, coaching, and consistently delivering revenue targets.
  • This role requires a hands-on leader who can motivate teams, improve sales performance, monitor KPIs, and implement strategies that drive business growth.
  • We are seeking a highly driven and experienced Team Lead – B2B Telesales to lead a team of telesales executives responsible for acquiring and managing corporate clients.

Key Responsibilities

  • Maintain compliance with company policies and sales processes.
  • Set individual and team sales targets and ensure consistent achievement.
  • Handle escalated customer concerns and support complex sales negotiations when required.
  • Monitor daily sales activities, call quality, conversion rates, and pipeline performance.
  • Track and report key sales metrics, forecasts, and team performance.
  • Collaborate with Marketing, Customer Success, and Operations to improve customer experience and conversion.
  • Lead, supervise, and motivate a team of B2B telesales representatives to achieve and exceed sales targets.
  • Ensure accurate CRM updates and proper sales documentation.
  • Coach and mentor team members through regular training, feedback, and performance reviews.
  • Develop and execute sales strategies to drive revenue growth and customer acquisition.

Requirements

  • Proficiency in CRM systems and Microsoft Office applications.
  • Strong experience in corporate sales, lead generation, pipeline management, and account development.
  • Demonstrated success in managing telesales teams and achieving sales targets.
  • Minimum of 3 years experience in B2B sales, with at least 1 years in a team leadership or supervisory role.
  • Experience preparing sales reports and performance dashboards.
  • Bachelor's Degree in Business Administration, Marketing, or a related discipline.

Required Skills:

  • Problem Solving & Decision Making
  • Communication & Presentation Skills
  • CRM Management
  • Lead Generation & Prospecting
  • Telesales Leadership
  • Sales Strategy Execution
  • Data Analysis & Sales Reporting
  • Stakeholder Management.
  • Customer Relationship Management
  • Target-Driven Mindset
  • Time Management & Organization
  • B2B Sales & Business Development
  • Team Coaching & Performance Management
  • Negotiation & Closing Skills

What We Offer

  • Career growth and professional development.
  • Competitive salary and performance-based incentives.
  • Collaborative and performance-driven work environment.
  • Salary: N150,000 - N250,000 per month.
  • Opportunity to lead a high-performing sales team.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Application – Team Lead, B2B Telesales" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Application Deadline: 22nd July, 2026.


Click link to Apply





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