Order Fulfilment & Media Curator


  2026-05-22
  Ikeja, Nigeria
  Not specified
  Marketing & Communications

Whip-Smart Service Providers Limited is an HR Recruiting Firm, bridging the gap between job seekers and employers.

We are recruiting to fill the position below:

Job Title: Order Fulfilment & Media Curator

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

  • This role requires someone who is organized, proactive, customer-focused, and comfortable handling both operational and content-related responsibilities.
  • We are looking for a detail-oriented and creative Order Fulfilment & Media Curator with a strong eye for quality and organization. The ideal candidate will manage the complete order fulfilment process, ensure inventory accuracy, support customer satisfaction, and create engaging behind-the-scenes content for our online community.

Key Responsibilities
Order Fulfilment & Inventory Management:

  • Process and prepare customer orders accurately and efficiently
  • Maintain organized stock records and storage areas
  • Ensure products are properly packaged and dispatched on time
  • Monitor inventory movement and report low stock or discrepancies
  • Coordinate with logistics and delivery partners when necessary
  • Conduct detailed quality checks on incoming bulk shipments and outgoing orders

Customer Support:

  • Respond to customer inquiries regarding orders, deliveries, and products
  • Provide updates on order status and ensure a smooth customer experience
  • Resolve customer concerns professionally and promptly
  • Support after-sales communication and customer satisfaction efforts

Content Creation & Media Support:

  • Capture behind-the-scenes content related to packaging, fulfilment, inventory, and daily operations
  • Support the marketing team with content for promotions and campaigns
  • Assist in showcasing products, order preparation process, and brand activities online
  • Create engaging photo and video content for social media platforms

Operations & Coordination:

  • Ensure accuracy and efficiency in daily fulfilment operations
  • Assist with other administrative or operational duties when required
  • Maintain cleanliness and organization within the workspace
  • Support process improvements to enhance productivity and customer satisfaction

Requirements

  • Strong attention to detail and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Ability to work independently and as part of a team
  • Previous experience in order fulfilment, inventory, customer service, or operations is an advantage
  • Basic knowledge of content creation and social media trends
  • Must be computer literate and familiar with basic digital tools
  • Good communication and interpersonal skills

Preferred Skills:

  • Basic photography or videography skills
  • Creative mindset with an eye for presentation and aesthetics
  • Strong problem-solving and customer handling skills.
  • Experience using social media platforms such as Instagram, TikTok, or Snapchat

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline: 30th June, 2026.


Click link to Apply





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