Manager, Corporate Affairs & Community Relations

We are recruiting to fill the position below:

Job Title: Manager, Corporate Affairs & Community Relations

Location: Port Harcourt, Rivers
Employment Type: Full-time

Role Purpose

• The goal is to minimize operational disruptions, secure community support for rollout, and position Stockgap as a trusted partner in Nigeria’s clean cooking transition.
• To manage Stockgap Fuels’ reputation, stakeholder relationships, and social license to operate across Nigeria. The roles are government relations, regulatory engagement, community engagement, CSR/ESG delivery, and corporate communications for the LPG cylinder distribution business.

Key Responsibilities
Government & Regulatory Relations:

• Build and maintain relationships with NMDPRA, DPR, SON, state governments, LGAs, and key ministries.
• Coordinate permit applications, approvals, and renewals for plants, depots, and micro-hubs.
• Represent the company in industry associations and policy forums.
• Track regulatory changes, licensing, and compliance requirements affecting LPG distribution and infrastructure.

Community Relations & Social License:

• Manage community entry, grievance management, and benefit-sharing agreements to prevent disruptions.
• Facilitate town halls, focus groups, and sensitization campaigns on LPG safety and adoption.
• Lead stakeholder mapping and engagement plans for all project sites across 6 geopolitical zones.
• Resolve community issues and escalations in partnership with Operations and Legal.

CSR & ESG Delivery:

• Design and execute CSR programs aligned with business strategy and UN SDGs, focusing on clean cooking, health, and economic empowerment.
• Monitor and report on ESG KPIs: social impact, local content, community investment, and grievance resolution.
• Manage partnerships with NGOs, development agencies, and multilateral organizations.

Corporate Communications & Reputation Management:

• Monitor media and social sentiment; develop mitigation plans for reputational risks.
• Manage crisis communications and incident response related to operations, safety, or community issues.
• Coordinate content for website, social media, newsletters, and executive communications in partnership with Marketing.
• Develop messaging and materials for external stakeholders, media, and communities.

Internal Stakeholder Management:

• Conduct training for field teams on stakeholder engagement and conflict resolution.
• Advise Exco and regional teams on political, regulatory, and community risks.
• Work with CISCO, COO, and CSMSO to align community engagement with infrastructure rollout timelines.

Compliance & Reporting:

• Ensure all community and government engagements are documented and compliant with company policy and Nigerian law.
• Maintain stakeholder database and issue register.
• Prepare monthly reports on stakeholder issues, CSR spend, regulatory status, and reputational risk.

Key Performance Indicators

• Average time to resolve community grievances ?14 days
• CSR budget utilization and impact score
• Stakeholder satisfaction score from annual survey ?4.0/5
• Training completion rate for field teams on stakeholder engagement ?95%
• Regulatory permits/approvals secured on time ?95%
• % of project sites with active social license and zero community stoppages
• Number of regulatory non-compliance incidents = 0
• Media sentiment score ?80% positive/neutral

Qualifications & Experience

• 7-10 years’ experience in corporate affairs, government relations, or community relations in oil & gas, FMCG, telecoms, or infrastructure.
• Proven track record managing community entry and engagement in Nigeria’s 6 geopolitical zones.
• Bachelor’s degree in Mass Communication, Public Relations, Social Sciences, Law, or related field. Master’s is an advantage.
• Experience dealing with NMDPRA, DPR, state governments, and traditional institutions.

Key Skills & Competencies:

• Crisis management and media handling capability.
• Cultural intelligence and ability to operate in diverse communities.
• Project management and budget ownership for CSR programs.
• Strong stakeholder management, negotiation, and conflict resolution skills.
• Deep understanding of Nigeria’s regulatory and socio-political landscape.
• Excellent written and verbal communication in English; Hausa, Yoruba, or Igbo is an advantage.