Content Creator & Digital Support Officer

Location: Surulere, Lagos
Employment Type: Full-time

Description

• We are seeking a highly creative, tech-savvy, and solution-driven Content Creator & Digital Support Officer to join our growing team at our Head Office.
• The successful candidate will be responsible for managing digital content creation, social media engagement, WordPress website administration, and IT support operations across The Chelis Group and its sister companies.
• The ideal candidate must possess strong creative, technical, and problem-solving abilities, combining expertise in digital content development with practical IT support and website management skills.

Key Responsibilities
Content Creation & Social Media Management:

• Write compelling captions, hashtags, and campaign copy aligned with brand identity.
• Monitor social media engagement and audience interaction.
• Create engaging and professional content for Instagram, Facebook, and other digital platforms.
• Ensure consistent branding and communication across all digital channels.
• Design graphics, promotional materials, flyers, reels, and visual campaigns.
• Plan and manage social media content calendars.
• Develop educational, promotional, and brand-awareness content.

Humanizing AI-Powered Content Development:

• Utilize AI tools to generate:
  • Social media content
  • Blog articles
  • SEO-focused content
  • Marketing copy
  • Campaign concepts
• Improve workflow efficiency using AI-assisted tools.
• Research digital trends and implement modern AI solutions for marketing and communication.

Website Development & Management:

• Develop, update, and maintain WordPress websites.
• Troubleshoot website-related issues and ensure website security and uptime.
• Install and manage plugins, themes, and website functionalities.
• Optimize websites for:
  • SEO
  • Mobile responsiveness
  • Website speed and performance
  • User experience

IT Support & Hardware Troubleshooting:

• Maintain IT equipment and ensure smooth system operations.
• Install, maintain, and troubleshoot:
  • Desktop systems
  • Laptops
  • Networking devices
  • Printers
• Perform routine system updates, backups, and maintenance.
• Provide technical support to staff members.
• Diagnose and resolve computer hardware and software issues.

Administrative & Multi-Company Support:

• Maintain professionalism, confidentiality, and efficiency in all operations.
• Assist management with technology-related projects and digital initiatives.
• Provide digital and IT support services for other sister companies within The Chelis Group as assigned.

Expert use of social media platforms for business:

• Skilled in creating engaging content, managing brand presence, analyzing performance metrics, and driving customer engagement across platforms like Facebook, Instagram, LinkedIn, and TikTok.

Qualifications & Experience

• Experience managing WordPress websites and digital campaigns will be an added advantage.
• Proven 3- 5 years of experience in content creation, social media management, website administration, and IT support.
• Bachelor’s Degree or HND in Computer Science, Information Technology, Mass Communication, Digital Marketing, or related fields

Required Skills & Competencies
Technical Skills:

• Hardware troubleshooting and repair knowledge
• Proficiency in WordPress website development and management
• Familiarity with AI content generation tools.
• Basic video editing skills
• Strong social media management skills
• Experience with graphic design tools such as Canva, Photoshop, and CorelDRAW
• Basic networking knowledge

Soft Skills:

• Creative thinking and attention to detail
• Problem-solving and analytical skills.
• Excellent communication and interpersonal skills
• Ability to work independently and within a team
• Strong organizational and multitasking abilities

How to Apply
Interested and qualified candidates should forward their CV, portfolio, and relevant credentials to:
[email protected] using “Content Creator & Digital Support Officer - Surulere” as the subject of the email.

Note: Only qualified shortlisted candidates will be contacted.