E-Commerce Operations Specialist

Medicare Supply Chain (MSC) Store is a technology-enabled B2B marketplace facilitating transactions between verified pharmaceutical businesses. MSC does not manufacture, prescribe, dispense, or recommend medications and is not responsible for clinical decisions or professional obligations of pharmacies or healthcare providers.

Product listing and availability are provided by independent merchants and suppliers and remain subject to regulatory compliance, verification processes, and settlement controls. MSC reserves the right to withhold, suspend, or investigate transactions in accordance with its Terms of Service, Cookie Policy, Privacy Policy, and Genuine Claim Protection Framework.

We are recruiting to fill the position below:

Job Title: E-Commerce Operations Specialist

Location: Lagos, Nigeria (On-site)
Job type: Full-Time

Description

• Are you passionate about driving user growth, executing impactful campaigns, and optimizing e-commerce performance?
• We are seeking an execution-driven E-Commerce Operations Specialist to lead user activation initiatives, manage promotional campaigns, and improve online sales performance across our mobile app and website.

Key Responsibilities

• Collaborate with Product, Operations, and Customer Support teams
• Analyze user behavior, conversion funnels, and key performance metrics
• Create and manage promotional and discount campaigns
• Monitor campaign performance and optimize results
• Drive first-time purchases and improve user engagement
• Plan and execute user activation campaigns
• Prepare weekly reports with actionable insights
• Manage promotional content across the app and website

Requirements

• Good understanding of mobile app and e-commerce user journeys
• Strong analytical and reporting skills
• Strong experience executing campaigns independently
• Highly organized, proactive, and results-driven
• Minimum of 3 years' experience in Product Management, E-commerce Growth Marketing, or Digital Marketing