Sales Operations Officer Job

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

Description

• The Sales Operations Support role provides operational, analytical, and system support to Fintech sales teams, ensuring accurate reporting, smooth agent onboarding, and effective coordination of sales activities.

Key Responsibilities

• Maintain and manage sales and agent data across CRM and fintech platforms.
• Prepare daily and monthly sales, transaction, and performance reports.
• Support agent onboarding documentation and KYC verification processes.
• Track sales KPIs, transaction trends, and agent performance metrics.
• Coordinate with Product, Operations, Risk, and Finance teams.
• Support sales incentive tracking and reconciliation.

Key KPIs

• Accuracy of sales and transaction data
• Timeliness of reporting
• Agent onboarding turnaround time

Qualifications & Skills

• Bachelor’s Degree in Business, Statistics, or related field.
• 1–2 years of experience in sales operations or fintech support roles.
• Strong Excel skills; CRM or dashboard experience is an advantage.
• High attention to detail and data accuracy.

Benefits

• N100,000 Monthly Basic Salary
• N20,000 Monthly KPI