Sales & Marketing Executive (Hotel)

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• The Sales & Marketing Executive is responsible for driving sales, executing marketing activities, generating qualified leads, and promoting the Hotel's offerings across multiple platforms.

Key Responsibilities
Sales & Customer Acquisition:

• Meet or exceed monthly sales targets.
• Present options, pricing, and documentation clearly.
• Generate and convert leads to active buyers.
• Handle objections and follow up until sales are closed.
• Conduct hotel inspections and guide clients on-site.

Lead Management & Conversion:

• Maintain timely and professional follow-up routines.
• Respond to inquiries on phone, WhatsApp, email, and social platforms.

Marketing Execution:

• Participate in marketing events, exhibitions, roadshows, and activations.
• Promote hotel through online and offline marketing campaigns.
• Create or support content creation for social media, flyers, and property ads.

Market Research & Intelligence:

• Provide weekly reports on customer feedback, market opportunities, and marketing performance.
• Monitor hotel market trends and competitor activities.
• Suggest new marketing ideas to increase visibility and sales.

Customer Relationship Management:

• Build strong relationships with prospects and existing customers.
• Follow up on documentation, payments, and allocation processes.
• Ensure excellent customer service during and after sales.

Brand Promotion:

• Represent the company professionally during inspections, meetings, events, and presentations.
• Ensure brand consistency across all promotional activities.

Performance Indicators (KPIs)

• Customer satisfaction & referral rate.
• Lead-to-sale conversion rate
• Number of inspections conducted
• Lead generation volume and quality
• Monthly sales target achievement

Qualifications & Skills

• 2 – 5 years of experience in real estate sales and/or marketing.
• Good understanding of digital marketing and social media.
• Self-driven, target-oriented, and disciplined.
• Excellent communication and presentation skills.
• OND / HND / B.Sc. in Marketing, Business, or related field (preferred).
• Ability to work in a fast-paced and dynamic sales environment.
• Strong selling, persuasion, and negotiation skills.

What We Offer

• Training and support
• Competitive salary + attractive commissions
• Career development opportunities
• Dynamic and goal-driven work environment.