Sales & Marketing Coordinator (Hospitality Expert)

We are recruiting to fill the position below:

Job Title: Sales & Marketing Coordinator (Hospitality Expert)

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Responsibilities
Business Development & Sales:

• Develop and implement sales strategies to achieve revenue and growth targets.
• Monitor market trends, competitor activities, and customer preferences to improve market positioning.
• Identify and secure new business opportunities, corporate partnerships, and high - value clients.
• Drive sales across hospitality services, including rooms, events, food, and beverage outlets.

Team Leadership & People Management:

• Conduct staff scheduling, performance monitoring, coaching, and training.
• Ensure effective communication and collaboration across departments.
• Foster a customer - focused and high - performance work culture.
• Lead, supervise, and motivate sales and outlet teams to achieve performance goals.

Outlet & Operational Management:

• Ensure compliance with operational standards, hygiene, and customer service procedures.
• Oversee daily outlet operations to ensure service excellence and operational efficiency.
• Resolve customer complaints and maintain high guest satisfaction levels.
• Monitor inventory usage, sales performance, and cost control measures.

Reporting & Performance Management:

• Support management in implementing growth and improvement initiatives.
• Prepare sales reports, forecasts, and operational updates for management review.
• Track KPIs, revenue performance, and outlet profitability.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or related field.
• Proficient in Microsoft Office and POS / CRM systems.
• Good understanding of hospitality operations and customer service standards.
• Minimum of 2 years’ experience in hospitality sales, restaurant management, or related roles.