Sales & Account Manager

GoCaby is built around everyday movement. Whether you need to send a package across town, get food delivered to your door, book a ride, or settle your daily bills — we bring it all together in one place, with one click.

Founded in Abuja, Nigeria, our mission is simple: make moving anything effortless. We connect people and businesses to couriers, drivers, vendors, and payment tools through a single platform designed for the pace of modern Nigerian life. From the market trader sending daily orders, to the household settling utility bills, to the growing business managing fleet deliveries — GoCaby is the infrastructure powering it all.

We are recruiting to fill the position below:

Job Title: Sales & Account Manager

Location: Lagos
Employment Type: Full-time (On-site)
Department: Sales & Growth
Reports to: Head of Partnerships / CEO

Role Summary

• This is a target-driven role for a strong closer who can also nurture long-term partnerships in mobility and logistics.
• The Sales & Account Manager drives revenue and owns key relationships. You bring in new B2B and partner business, grow and retain existing accounts, and represent GoCaby as we expand across Nigeria and Africa.

Key Responsibilities

• Gather market and competitor intelligence and feed it back to leadership.
• Own and grow a portfolio of key accounts; build long-term relationships and maximize retention and lifetime value.
• Serve as the primary point of contact for accounts; resolve issues quickly and recover at-risk relationships.
• Negotiate pricing and contracts that win business while protecting margin and unit economics.
• Identify, prospect, and acquire new clients (businesses, merchants, and logistics partners) to grow delivery volume and revenue.
• Hit and exceed monthly and quarterly revenue and acquisition targets.
• Support entry into new cities/markets by building the initial customer base.
• Maintain an accurate pipeline and provide regular sales forecasts and reports.
• Manage the full sales cycle: lead generation, pitching, negotiation, closing, and onboarding.

Requirements

• Proven track record of hitting or exceeding sales targets.
• Self-driven, target-oriented, and comfortable with cold outreach and closing.
• 2+ years in sales, business development, or account management (B2B preferred).
• Good commercial judgment and understanding of pricing/margin trade-offs.
• Strong negotiation, presentation, and relationship-building skills.

Nice to have:

• Experience selling in mobility/logistics or a high-growth startup.
• CRM proficiency (pipeline management and reporting).
• Existing network in logistics, retail, e-commerce, or FMCG.

Success metrics (first 6 months):

• New clients acquired, revenue/GMV generated, account retention rate, pipeline health, and quota attainment.