Operations Supervisor in a Growing Gift Shop

Job Title: Operations Supervisor

Location: Lekki, Lagos
Employment Type: Full-time

About the Role

• Our client is seeking a proactive and organised Operations Supervisor to oversee the day-to-day operations of the store. The ideal candidate will ensure efficient inventory management, maintain accurate records, supervise operational processes, and support the smooth running of the business.

Key Responsibilities

• Maintain accurate inventory and operational records using Google Workspace (Google Sheets, Docs and Keep/Notes).
• Prepare daily, weekly and monthly operational reports.
• Coordinate with suppliers and internal teams to ensure timely stock replenishment.
• Ensure products are properly organised, labelled and stored.
• Manage inventory by tracking stock levels, receiving new stock, conducting regular stock counts, and reporting discrepancies.
• Oversee the daily operations of the gift shop to ensure efficiency and excellent service.
• Perform other operational duties as assigned.
• Supervise and support store staff to ensure operational standards are maintained.
• Monitor store procedures and recommend improvements to enhance operational efficiency.
• Ensure the store environment is clean, organised and compliant with company procedures.

Requirements

• High level of integrity, accountability and attention to detail.
• Strong organisational, reporting and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively.
• 2–3 years' experience in an Operations Supervisor, Inventory Officer, Store Supervisor or similar role.
• Proficiency in computer-based record keeping, particularly Google Workspace (Google Sheets, Google Docs and Google Keep/Notes).
• Excellent reading and writing skills with strong attention to detail.
• Experience with inventory management and stock control.
• Minimum of an OND, HND or Bachelor's degree.

Benefits

• Supportive and collaborative work environment.
• Opportunity for career growth.
• Competitive monthly salary of N200,000.