Guest Service Agent Job


  2026-04-03
  Ikoyi, Nigeria
  N70,000
  Other

Carlson Hotel is a four-star hotel located inside Osborne Phase 2, Ikoyi with 22 rooms, swimming and a gym.

We are recruiting to fill the position below:

Job Position: Guest Service Agent

Job Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilties


  • Information & Assistance: Answering inquiries about hotel facilities, local attractions, transportation, and handling special requests (e.g., wake-up calls).
  • Problem-Solving: Addressing guest complaints professionally and acting as a liaison between guests and staff.
  • Guest Service: Welcoming guests warmly, managing check-ins/check-outs, allocating rooms, and issuing keys.
  • Reservations & Admin: Managing bookings, cancellations, and updating room availability in the hotel management software.
  • Cashier Duties: Processing payments, handling credit cards, and ensuring billing accuracy.

Requirements

  • Interested candidates should possess relevant qualifications with 3 years of experience.

Salary
N70,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.

Note: For more information, WhatsApp: 09086370687.


Click link to Apply



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