Data Collector

Location: Lagos
Employment Type: Full-time

Responsibilities

• Alert superiors of debtors unwilling or unable to pay when necessary
• Plan course of action to recover outstanding payments
• Handle questions or complaints
• Investigate and resolve discrepancies
• Negotiate payoff deadlines or payment plans
• Comply with requirements when legal action is unavoidable
• Locate and contact debtors to inquire of their payment status
• Keep track of assigned accounts to identify outstanding debts
• Update account status and database regularly
• Create trust relationships with debtors when possible to avoid future issues

Requirements and Skills

• Knowledge of relevant legal requirements
• Experience in working with targets and tight deadlines
• High school diploma is preferred
• Proven experience as debt collector
• Apt in negotiating and persuading
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Ability to be polite and compassionate without lacking confidence.