Senior Manager, Product Management

We are recruiting to fill the position below:

Job Title: Senior Manager, Product Management

Job ID: JR0130706
Location: Lagos

Job Summary

• The role contributes to the identification and execution of new product initiatives, works cross- functionally to bring capabilities to market, and applies customer, market, and industry insights to improve product performance and expand Western Union’s global money movement offerings.
• The Senior Product Manager, Payments Product supports the development and execution of Western Union’s Funds Out product strategy.
• This role manages assigned product capabilities and partner integrations within the Accounts Payments Network, focusing on delivering scalable, compliant, and cost-effective payment solutions that support Western Union’s long term growth objectives.

Role Responsibilities

• Assist in the development of business cases, outlining value proposition, scope, prioritisation, and expected outcomes.
• Own the end-to-end delivery of assigned product initiatives, including requirements definition, development coordination, testing, launch, and post release monitoring.
• Conducts competitive and comparative analysis to inform product direction, feature prioritisation, and integration standards.
• Manage and prioritise the product backlog to support delivery across run, grow, and improvement initiatives.
• Coordinate delivery across Commercial business units, Engineering, QA, UAT, Operations, Compliance, and external partners to ensure timely and high?quality releases.
• Support partner bank and payment provider onboarding activities, including technical assessments, readiness reviews, and go?live coordination.
• Translate product strategy into clear requirements in the form of Epics, Features, Stories and acceptance criteria, ensuring alignment with business, regulatory, and operational requirements.
• Contribute to documentation, governance processes, and standardization efforts across the Payments Fund Out product area.
• Support the execution of the Payments Fund Out product strategy by delivering new capabilities, country rollouts, and partner integrations. Identify and help develop new product opportunities, enhancements, and efficiency improvements based on customer insight, partner feedback, and market analysis.
• Monitor product performance and customer experience metrics; recommend enhancements to strengthen the overall Western Union value proposition. Identify opportunities to improve delivery efficiency, integration repeatability, and operational effectiveness.

Role Requirements

• Demonstrated experience building business cases and evaluating product and revenue opportunities.
• Experience working with integrations across banking or regulated environments preferred.
• Strong analytical, organisational, and communication skills.
• Strong ability to analyse customer data, market trends, and industry insights to support product decisions.
• 5+ years of relevant product management experience in financial services, payments or fintech.
• Experience working in Agile and Waterfall product delivery environments and managing complex stakeholder relationships.
• Proven ability to work cross?functionally with external partners and commercial, operational and technology teams.

?Additional Information:

• This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
• The expectation is to work from the office a minimum of three days a week. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid.

How to Apply
Interested and qualified candidates shoul:
Click here to apply online

Note

• We do not discriminate based on race, colour, religion, national origin, disability, gender identity, sexual orientation, age, pregnancy, marital status, or veteran status. Reasonable accommodations will be provided when needed.
• We are committed to an inclusive culture that reflects the diverse backgrounds of our employees and the global communities we serve.