TNL Pharmaceuticals is a group of registered companies with operational bases throughout Nigeria and a Corporate Head Office in Lagos, Nigeria. Established in September 1997, TNL is a member of the Pharmaceutical Manufacturing and Marketing Companies in Nigeria.

Job Position: Customer Service Officer (2 Openings)
Locations: Abuja (FCT) and Lagos

Job Responsibilities

  1. Respond promptly to customer inquiries via phone, email, or in person.
  2. Resolve customer complaints and provide appropriate solutions.
  3. Support the sales team with order processing and client follow-ups.
  4. Maintain accurate records of customer interactions.
  5. Provide information about the company’s products and services.

Requirements

  1. HND / BSc Degree in any field
  2. 1–2 years’ experience in customer service, preferably in a pharmaceutical or medical sales environment.
  3. Excellent communication, interpersonal, and problem-solving skills.
  4. Proficient in Microsoft Excel, Word, and other applications.
  5. Ability to multitask, prioritise, and work under pressure.
  6. Attention to detail and a high level of accuracy in documentation.
  7. Professionalism and the ability to interact effectively with healthcare professionals.
  8. Knowledge of pharmaceutical products, healthcare systems, or medical terminology is an added advantage.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job title as the subject of the mail.

Tagged as: Customer Service