Warranty Officer Job

Dana is a conglomerate with diversified business interest in different sectors of the economy.

Job Location: Isolo, Lagos
Employment Type: Full-time

Job Description
Key Responsibilities:

• Provide administrative and operational support to the workshop on all warranty jobs (PWA).
• Verify warranty eligibility before approving repairs or responding to warranty-related inquiries.
• Respond promptly to emails and warranty requests from other branches after confirming eligibility.
• Collect warranty invoices from the Accounts Department for processing and record-keeping.
• Retrieve old warranty parts from the workshop and ensure they are properly stored in the designated warranty store.
• Maintain the warranty store room in a clean, organized, and audit-ready condition.
• Prepare and submit weekly reports detailing all warranty jobs completed.
• Maintain accurate warranty records and documentation for audit and compliance purposes.
• Ensure proper tracking of warranty parts returned and claims submitted.
• Liaise with workshop supervisors and service advisors to ensure timely processing of warranty claims.

Qualifications & Experience

• Minimum of OND / HND / Bachelor’s Degree in Business Administration, Accounting, or related fields
• 1–3 years of experience in warranty administration, workshop operations, or automotive after-sales support
• Basic understanding of automotive workshop processes is an advantage
• Proficiency in Microsoft Excel and email communication
• Good organizational and record-keeping skills, Basic accounting knowledge and Effective communication skills.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected]using the Job Position as the subject of the mail.