Team Lead, Public Sector

We are recruiting to fill the position below:

Job Title: Team Lead, Public Sector

Location: Rivers
Job Type: Full time

Job Summary

• The role supports the execution of the Bank’s public sector strategy while ensuring regulatory compliance, high service standards, and effective team performance.
• The Team Lead, Public Sector is responsible for driving business growth within public sector institutions across the South Bank by managing key government relationships, mobilizing deposits, supporting asset growth, and delivering sustainable revenue.

Key Roles & Responsibilities
Strategy & Business Development:

• Support the structuring and execution of lending and financing solutions for public sector clients.
• Drive deposit mobilization and growth of public sector funds.
• Support the implementation of the Bank’s public sector business strategy within the South Bank.
• Identify and develop business opportunities across MDAs, government agencies, and public institutions.

Relationship Management:

• Manage and deepen relationships with assigned public sector clients and stakeholders.
• Support senior management in engagements with key government decision?makers.
• Ensure retention, growth, and profitability of public sector accounts.
• Serve as a point of escalation for relationship and service?related matters.

Risk & Compliance Management:

• Support effective credit risk management and proper documentation of all transactions.
• Collaborate with Risk, Compliance, Operations, and Internal Audit teams.
• Ensure compliance with CBN guidelines and internal policies governing public sector funds.
• Ensure timely resolution of audit, regulatory, and operational issues.

Leadership & People Management:

• Provide guidance on account management and business origination.
• Monitor team performance against agreed KPIs and targets.
• Supervise, coach, and support Public Sector Relationship Managers.

Customer Service Excellence

• Ensure consistent delivery of high?quality service to public sector clients.
• Drive digital adoption and efficient service delivery channels.
• Oversee resolution of escalated client issues in a timely manner.

Experience & Qualifications/Skills Required

• Minimum of a First Degree in any discipline (additional qualifications are an advantage).
• Professional certification (CIBN) is desirable.
• Digitally savvy with strong analytical and problem?solving skills.
• Minimum of 7 years and above cognate experience, preferably in the public sector, commercial, or corporate banking.
• Strong sales, relationship management, and stakeholder engagement experience.
• Proven ability to work effectively within a team and support team leadership objectives.

Required Competency & Proficiency Level as a Team Lead, Public Sector:
Area:

• Interpersonal
• Intellectual
• Motivational.
• Selling
• Personal

Individual:

• Closing Abilities
• Negotiating
• Customer Focus
• Virtual Meeting Organization
• Digital Customer Differentiation
• Product Knowledge.
• Creative Selling
• Sales Approach