Station Supervisor

Location: 246 Old Lagos Asaba road, Agbor - Delta
Employment Type: Full-time

Description

• The Station Supervisor supports the Station Manager in the day-to-day operations of the station, ensuring smooth business operations, excellent customer service, compliance with company policies, and efficient supervision of station staff.
• The Supervisor assumes responsibility for station operations in the absence of the Station Manager.

Key Responsibilities
Operational Support:

• Supervise daily station activities to ensure smooth operations.
• Ensure the station opens and closes according to approved procedures.
• Escalate operational issues to the Station Manager where necessary.
• Monitor the functionality of pumps, generators, POS terminals, and other station equipment.
• Support the Station Manager in the daily running of the station.

Staff Supervision:

• Provide on-the-job coaching and guidance to station staff.
• Ensure employees adhere to company policies, grooming standards, and work schedules.
• Report disciplinary issues and attendance concerns to the Station Manager.
• Supervise Pump Attendants, Cashiers, and other station personnel during assigned shifts.
• Assign daily tasks and monitor staff performance.

Sales and Customer Service:

• Monitor daily fuel and non-fuel sales.
• Ensure prompt, courteous, and professional customer service.
• Encourage the achievement of station sales targets.
• Resolve customer complaints and escalate unresolved issues.

Inventory Management:

• Monitor fuel stock levels and retail inventory.
• Ensure products are properly stored and accounted for.
• Report stock shortages, variances, or losses.
• Assist in daily stock reconciliation and inventory counts.

Health, Safety, Security and Environment (HSSE):

• Conduct routine safety inspections of the station.
• Report accidents, incidents, hazards, and near misses immediately.
• Ensure compliance with all HSSE policies and procedures.
• Ensure firefighting equipment is available and serviceable.
• Promote a safe working environment for employees and customers.

Reporting and Documentation:

• Assist the Station Manager in preparing daily, weekly, and monthly reports.
• Maintain accurate operational records.
• Report equipment faults, maintenance issues, and operational challenges.
• Prepare and submit shift reports.

Acting Station Manager:

• Take charge of station operations in the absence of the Station Manager.
• Make operational decisions within approved authority.
• Ensure uninterrupted station operations until the Station Manager returns.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Location as the subject of the email (e.g., Station Supervisor– Agbor).

Note: Only candidates that resides close to the proposed location will be considered.