Senior Account Manager

???? Description

• Own renewal, expansion, and strategy for a portfolio of Safer accounts.
• Build multi-threaded relationships across executives, legal, technical, and ops.
• Create structured account plans aligned to customers' trust and safety strategies and Safer's product roadmap.
• Lead executive business reviews grounded in performance data, ROI narratives, and mission impact.
• Collaborate cross-functionally to improve onboarding, billing, and renewal processes.

???? Requirements

• 5+ years in AM, SaaS Sales, or CS with renewals for mid-market/enterprise.
• Independent management of complex, multi-stakeholder accounts with revenue impact.
• Strong analytical fluency: interpreting usage data, forecasting renewals, expansion signals.
• Executive-level communication and ability to influence cross-functional partners.
• Proficiency in Salesforce: reporting, forecasting, and opportunity management.
• Navigating ambiguous challenges and crafting data-informed solutions.

???? Benefits

• Remote-first, work-from-home most of the time.
• Occasional travel for company gatherings and conferences.
• Broad benefits package and opportunities for growth.
• Contribute to Thorn's mission protecting children.

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Sales Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.