Retail Sales Associate

We are recruiting to fill the position below:

Job Title: Retail Sales Associate

Locations: Festac & Apapa, Lagos
Employment Type: Full-time

Job Description

• Additionally, s/he would play a key role in maintaining a welcoming store environment, resolving customer issues promptly and professionally, and contributing to the overall success and growth of the business through strong communication and sales skills
• We are looking for a driven, goal-oriented Retail Sales Associate whose responsibilities would include providing excellent customer service, meeting and exceeding sales targets, assisting customers in identifying their needs, and promoting our products and services.

Key Responsibilities

• Assisting customers to make buying decisions by offering a variety of products and sharing detailed product information.
• Work in adherence to the store operations policy and all other company policies and procedures.
• Promote store sales revenue by meeting and exceeding the sales targets.
• Assisting with inventory count and stock management, and staying informed about product features, benefits and pricing.
• Ensure store cleanliness and maintain general store outlook standards
• Perform other ad hoc duties as assigned by management.
• Handle customers’ inquiries, complaints, and returns in a timely and professional manner
• Greeting and welcoming customers to the store in a friendly and professional manner.
• Process transactions, including cash handling, credit card transactions, and gift card sales.

Requirements

• Understanding of the retail sales process.
• Minimum of a High school degree.
• Basic math skills.
• Strong people management skills.
• Minimum of 2 years’ experience in retail sales associate or similar role.
• Strong multitasking skills.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Proficiency in using computer software and POS systems.