Graduate Trainees

We are recruiting to fill the position below:

Job Title: Graduate Trainee

Location: Abuja (FCT)
Employment Type: Full-time
Department: Business Operations

About the Programme

• The programme provides structured learning, hands-on experience, mentoring and rotational assignments across various business functions, preparing participants for successful careers within the organisation.
• Graduate Trainees will work closely with experienced managers, receive professional coaching and contribute to projects that support business growth, operational excellence and customer satisfaction.
• Ruhe Global Resources (RGR) invites ambitious, motivated and talented graduates to apply for our Graduate Trainee Programme.
• This programme is designed for recent graduates and NYSC Corps Members (serving or recently completed) who are eager to develop practical business, operations, administration, leadership and customer service skills within a dynamic international education organisation.

Job Summary

• You will participate in structured training programmes, assist with day-to-day business operations, support community engagement initiatives and contribute to projects that improve operational efficiency, customer satisfaction and organisational performance.
• As a Graduate Trainee, you will gain practical experience across different departments while developing the professional, technical and leadership skills required for a successful career.
• The programme offers exposure to business operations, administration, student recruitment, customer service, marketing, finance, human resources and project management.

Key Responsibilities
The Graduate Trainee will:

• Demonstrate professionalism, accountability and a willingness to learn.
• Assist in improving operational processes and service delivery.
• Participate in a structured graduate development programme.
• Collaborate with different departments on organisational projects.
• Receive practical training across multiple business functions.
• Support daily administrative and operational activities.
• Attend professional development workshops, seminars and training sessions.
• Prepare reports, presentations and documentation as required.
• Build effective working relationships with colleagues, customers and stakeholders.
• Collect, analyse and report operational and performance data.
• Participate in meetings and contribute ideas for continuous improvement.
• Support managers with planning, coordination and project implementation.

Areas of Exposure
Graduate Trainees will receive practical experience and structured training across one or more of the following business functions:

Business Operations:

• Support the day-to-day operations of the organisation.
• Support the implementation of company policies, procedures and operational standards.
• Participate in operational planning and performance review activities.
• Monitor operational performance and contribute to continuous improvement projects.
• Assist with workflow improvement initiatives and process optimisation.

Administration:

• Provide administrative support across various departments.
• Support office coordination and administrative processes.
• Maintain accurate records, databases and filing systems.
• Prepare reports, presentations, correspondence and business documentation.

Student Recruitment & Customer Service:

• Deliver excellent customer service and maintain positive relationships with students, parents and partners.
• Maintain accurate customer and student records within the CRM system.
• Follow up on enquiries, applications and admissions to improve conversion rates.
• Assist prospective students with enquiries, applications and admissions processes.
• Support student recruitment campaigns and lead generation activities.

Marketing, Digital Marketing & Business Development:

• Conduct market research and competitor analysis.
• Support email marketing campaigns and customer engagement initiatives.
• Support business development and partnership activities.
• Assist in promoting educational programmes, services and events.
• Support the planning and implementation of marketing and student recruitment campaigns.
• Participate in exhibitions, recruitment fairs and promotional campaigns.
• Assist in creating marketing content for digital and print media.
• Assist with digital marketing initiatives across online platforms.
• Monitor digital marketing performance and prepare campaign reports.

Website Management & Content Development:

• Support website performance monitoring and user experience improvements.
• Work with designers and developers to improve website functionality where required.
• Ensure website content is accurate, relevant and up to date.
• Upload and manage website content, including news, blogs, programme information and promotional materials.
• Monitor website enquiries and support online lead generation activities.
• Assist with Search Engine Optimisation (SEO) to improve website visibility and search rankings.
• Assist in updating and maintaining the organisation's website.

Social Media Management:

• Support online brand awareness and student recruitment campaigns.
• Assist in managing the organisation's social media platforms, including Facebook, Instagram, LinkedIn, X (Twitter), TikTok and YouTube.
• Monitor social media engagement and respond professionally to enquiries and comments.
• Prepare social media performance reports using analytics and engagement metrics.
• Monitor social media trends and recommend creative content ideas.
• Develop engaging social media content, including graphics, videos, captions and promotional posts.
• Schedule and publish content across social media platforms.
• Assist in growing the organisation's online presence and digital community.

Community Engagement:

• Build positive relationships with community stakeholders and partners.
• Represent the organisation during community engagement activities.
• Support workshops, seminars, awareness campaigns and educational events.
• Participate in educational outreach and community development programmes.

Teaching & Mentorship:
Where applicable, Graduate Trainees may:

• Mentor students and programme participants.
• Provide guidance to prospective students where appropriate.
• Support language training programmes.
• Assist with teaching support activities.
• Assist trainers during workshops and classroom sessions.

Project Management:

• Support the planning, coordination and implementation of organisational projects.
• Prepare project reports and performance updates.
• Monitor project progress and timelines.
• Participate in project evaluation and continuous improvement initiatives.

Training & Capacity Building:

• Promote organisational products and services.
• Participate in internal and external training programmes.
• Support the delivery of staff and community training sessions.
• Assist with staff development and capacity-building initiatives.

Reporting & Continuous Improvement:

• Collect and analyse data to support decision-making.
• Support quality assurance and continuous improvement initiatives.
• Prepare operational, project and performance reports.
• Identify opportunities to improve business processes and customer service.
• Document project outcomes and lessons learned.

Additional Key Responsibilities
Graduate Trainees will also:

• Rotate across multiple departments to gain practical business experience.
• Attend workshops, seminars and professional development programmes.
• Participate in strategic planning and problem-solving activities.
• Participate in a structured graduate development programme.
• Support customer relationship management and service delivery.
• Create and publish engaging content across digital and social media platforms.
• Monitor website traffic, social media engagement and digital campaign performance.
• Assist with digital marketing campaigns and online promotional activities.
• Demonstrate professionalism, accountability, initiative and a commitment to continuous learning.
• Support day-to-day business operations and administration.
• Support website content management and updates.
• Collaborate with cross-functional teams on organisational projects.
• Assist in preparing business reports, presentations and management information.
• Collect, analyse and report operational and performance data.

Learning Outcomes:
By the end of the programme, Graduate Trainees will have developed practical skills in:

• Stakeholder Engagement
• Website Management
• Leadership
• Content Creation
• Problem Solving
• Administration
• Business Reporting
• Data Analysis
• Digital Marketing
• Email Marketing
• Customer Service
• Social Media Management
• Communication
• Search Engine Optimisation (SEO)
• Project Management
• CRM Management
• Business Operations
• Professional Ethics
• Student Recruitment
• Team Collaboration
• Marketing
• Business Development
• Human Resources
• Time Management

Qualifications
Applicants should possess:

• Completion of NYSC or currently serving.
• Recent graduates are encouraged to apply.
• A Bachelor's Degree in Business Administration, Management or a related discipline.

Skills & Competencies:
Successful candidates should demonstrate:
Business Skills:

• Analytical Thinking
• Time Management
• Administration
• Attention to Detail
• Business Operations
• Business Development
• Problem Solving
• Customer Service
• Project Coordination
• Organisational Skills

Digital & Marketing Skills:

• Marketing Analytics
• Digital Communication
• Search Engine Optimisation (SEO)
• Copywriting
• Content Creation
• Social Media Management
• Digital Marketing
• Email Marketing
• Website Content Management
• Brand Management
• Online Customer Engagement
• Website Management

Technical Skills:

• Social Media Scheduling Tools (Buffer, Hootsuite or similar)
• Meta Business Suite
• CRM Systems
• WordPress or other Content Management Systems (CMS)
• Microsoft 365
• Google Analytics (desirable)
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Microsoft PowerPoint
• Canva or Adobe Express
• Google Workspace

Personal Attributes:
The successful candidate should demonstrate:

• Adaptability
• Integrity
• Customer Focus
• Initiative
• Emotional Intelligence
• Positive Attitude
• Creativity
• Teamwork
• Accountability
• Commitment to Continuous Learning
• Leadership Potential
• Resilience
• Professionalism

Career Progression:

• Graduate Trainees who successfully complete the programme and demonstrate outstanding performance may be considered for permanent positions within Ruhe Global Resources, subject to organisational requirements and performance.

Benefits
Successful candidates will receive:

• Supportive, collaborative and inclusive working environment.
• Professional coaching and leadership development.
• Comprehensive training and mentoring.
• Performance-based incentives.
• Structured graduate development programme.
• Exposure to senior management.
• Hands-on experience across multiple business functions.
• Career development and progression opportunities.
• Competitive salary of N100,000 per month.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Instructions
Interested applicants should submit:

• A cover letter explaining their interest in the programme.
• Copies of academic and professional qualifications (where applicable).
• Applications should be submitted through the RGR Recruitment Portal or to the Human Resources Department.
• A comprehensive Curriculum Vitae (CV).