Front Desk Supervisor in a New Hotel

They are recruiting to fill the position below:

Job Title: Front Desk Supervisor

Location: Lagos

Job Description
Our client requires the services of an experience Front Desk Manager whom should have passed hrough the cadre from Front Desk Manager in their previous employment to be responsible for:

• Prepares monthly reports and budget for the front office operations
• Train, cross train and retrain all front office staff and manage working relationship and communicate with all departments.
• Ideal candidate must be computer literate.
• Ensure that front office personnel, properly completes all from office duties
• Verify accurate room status information and resolve guest problems efficiently and courteously
• Supervising and guiding the front office team and coordinating the team work schedule
• Conduct regularly scheduled meeting of front office staff check cashiers in and out and verify all deposits at each shift
• Ensure guest satisfaction and overall efficiency of the front office operations
• Comply with legal requirement on lodging property and manage guest expectation
• Shall be responsible for the training of the front office staff as outlined in the front office procedure
• Inspect the all vacant clean room by housekeeping department to be sure that the room meet up with the hotel standard.
• Directs and conducts the activities of the front office reservation and guest services