Front Desk Officer in a Confectionery Business

Job Title: Front Desk Officer

Location: Yaba, Lagos
Employment Type: Full-time
Work Mide: Fully onsite

Job Summary

• The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and performing administrative task to ensure smooth operations.

Principal Duties and Responsibilities

• Maintains a clean, organized reception area and supports daily shop operations.
• Takes messages and communicates them to appropriate enquirers.
• Handles WhatsApp orders and online orders
• Welcomes customers and provides basic information about products and services.
• Contributes to team effort when required
• Handles phone calls, messages, and walk-in inquiries.
• Manages order bookings, pick-ups, and customer complaints.

Qualifications and Experience

• BSc / HND / ND / NCE in any field.
• Good communication skill.
• Proficiency in Microsoft suite.
• 1 - 2 years of experience in Customer Service.

How to Apply
Interested and qualified candidates should send their current CV to: [email protected] using the job role as the subject of the email

Note: Only shortlisted candidates will be contacted.