Data Center Technician

Location: Akwa Ibom
Industry: Oil and Gas

Job Summary

• Are you an experienced Data Center Technician with a passion for maintaining mission-critical IT infrastructure?
• We are looking for a hands-on professional to support the installation, maintenance, and troubleshooting of servers, networking equipment, and structured cabling within our data center environment.

Key Responsibilities

• Hardware Maintenance: Install, maintain, and troubleshoot server hardware and core networking components; execute firmware upgrades and equipment replacement.
• Compliance & Safety: Ensure strict compliance with data center security, safety protocols, and operational standards.
• Cable Management: Manage fiber and copper cabling, ensuring optimal routing, labeling, and structured cabling alignment.
• Remote Hands Support: Provide critical remote hands support, including power cycling, cable reseating, and console access using tools like SSH and PuTTY.
• Deployment & Setup: Perform rack and stack of servers, switches, routers, and storage equipment.
• Asset & Ticket Tracking: Maintain an accurate asset inventory, update documentation, and manage tickets efficiently within ServiceNow or similar tools.

Requirements
Education & Experience:

• Minimum of 10 years’ experience in a data center environment or a hands-on IT infrastructure support role.
• HND or Bachelor’s degree in IT, Computer Science, or a related technical discipline.

Technical Skills & Expertise:

• Proven experience in rack and stack deployment, hardware troubleshooting, and structured cable management.
• Deep knowledge of server hardware, networking fundamentals, and fiber/Ethernet cabling architecture.
• Strong familiarity with data center operational workflows and best practices.
• Hands-on proficiency with ticketing systems (e.g., ServiceNow) and network configuration tools (e.g., SSH, PuTTY).
• Solid experience handling remote hands operations and managing asset inventories.

Soft Skills & Physical Demands:

• Strong attention to detail and exceptional communication skills.
• Ability to work comfortably and safely in a physically demanding environment.