Customer Satisfaction Representative (Poultry Feed)

We are recruiting to fill the position below:

Job Title: Customer Satisfaction Representative (Poultry Feed)

Location: Awe, Oyo

Job Summary

• The Customer Satisfaction Representative will drive sales growth, customer acquisition, and market penetration for Amo Byng poultry feed products across the Southwest region.
• The role involves managing relationships with distributors and farmers, achieving sales targets, and ensuring excellent customer service.

Key Responsibilities

• Drive sales of poultry feed products within the assigned territory.
• Achieve monthly sales and revenue targets.
• Identify and develop new customers, distributors, and dealers.
• Monitor market trends, competitor activities, and customer feedback.
• Ensure timely order processing and payment collection.
• Conduct farm visits, product demonstrations, and customer engagement activities.
• Represent the company professionally during trade events and customer meetings.
• Maintain strong relationships with poultry farmers and key accounts.
• Prepare sales reports and market intelligence updates.

Requirements

• 2–4 years’ experience in feed sales, agro-allied sales, or FMCG sales.
• B.Sc/HND in Animal Science, Agricultural Science, Marketing, Business Administration, or related field.
• Target-driven and self-motivated.
• Good negotiation, communication, and relationship management skills.
• Strong knowledge of poultry farming and feed products.
• A valid driver’s license is an added advantage.
• Ability to travel extensively within the Southwest region.

Skills & Competencies:

• Territory management
• Problem-solving and communication skills.
• Sales and business development
• Customer relationship management
• Negotiation and closing skills
• Market intelligence and reporting