Call Center Executive

2026-07-20
Lagos, Nigeria
N120,000
Human Resources

Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings: Recruitment and Selection, Outsourcing, Training and Development. To accomplish these we leverage on creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.

We are recruiting to fill the position below:

Job Title: Call Center Executive

Location: Yaba, Lagos
Employment Type: Full-time (On-site and Shift-based)

Job Responsibilities

Be a spokesperson for the brands
Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.
Maintain high customer satisfaction.
Be the voice of the customer back to our Product organization, communicate trending customer feedback and ideas.
Manage relationships with customers to maintain overall customer growth.
Outbound calls
Telemarketing (staff is expected to cross-sell and upsell with targets given every month.
Be the first point of escalation for response to all our social media pages, escalated by the digital marketer.
Response to live chat (WhatsApp).
Inbound calls
Email Resolution

Requirements

Strong administration, analytical and organizational skills, with a systematic approach to problems.
Self-driven, able to work independently as well as a good team player.
OND / HND / B.Sc Degree
Strong networking & relationship-building skills.
Exceptional professional communication skills.
Minimum of 2 years’ Experience as a Call Centre Agent.

Salary
N120,000 monthly Gross + HMO + Pension.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

Application Deadline: 27th July, 2026.

Click link to Apply

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