Business Development & Operations Officer

Location: Lagos
Employment Type: Full Time

Position Summary

• The Business Development & Operations Officer will support the Business Development Manager in executing procurement activities, marketing campaigns, product promotions, client engagement initiatives, and store operations. The successful candidate will play a key role in coordinating supply chain activities, managing e-commerce platforms, supporting sales operations, and enhancing customer experience.

Key Responsibilities
Procurement & Supply Chain Support:

• Track inventory levels and assist in stock management activities.
• Support vendor relationship management and procurement documentation.
• Monitor product availability and coordinate replenishment processes.
• Assist in sourcing and procuring products from OEMs, manufacturers, distributors, and local vendors.

Sales & Business Development Support:

• Prepare quotations, proposals, purchase orders, and related business documents.
• Interface with clients and respond promptly to inquiries through official communication channels.
• Follow up on customer orders, deliveries, and post-sales activities.
• Coordinate freelance sales agents and monitor field performance reports.

Marketing & Brand Promotion:

• Participate in trade exhibitions, product demonstrations, industry events, and networking activities.
• Support the execution of promotional campaigns and product launches.
• Assist in creating marketing materials, including flyers, brochures, presentations, and online advertisements.

E-Commerce & Digital Engagement:

• Update and maintain product listings across social media and e-commerce platforms.
• Support social media content management and online customer engagement.
• Monitor digital marketing activities and provide performance feedback where required.

Administrative Support:

• Support cross-functional coordination between procurement, logistics, sales, and marketing teams.
• Maintain accurate records and business documentation.
• Prepare periodic reports and updates for management review.

Required Qualifications

• Bachelor's Degree or HND in Business Administration, Marketing, Economics, Supply Chain Management, Mass Communication, or a related discipline.
• Strong organizational and multitasking abilities.
• Minimum of 1–2 years relevant experience in business development, sales support, procurement, marketing, e-commerce, or related functions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.

Desired Skills & Competencies:

• Strong interpersonal and relationship management skills.
• Ability to work independently and collaboratively within a team environment.
• Strong analytical and reporting skills.
• High attention to detail and problem-solving ability.
• Familiarity with e-commerce platforms and social media management tools.
• Basic graphic design and content creation skills using Canva, Photoshop, or similar tools.