Branch Manager in a New Generation Bank

Job Title: Branch Manager

Locations: Abuja (FCT) and Warri, Delta
Employment Type: Full-time
Report to: Head, Retail & SME Banking
GRADE: AM - DM

Job Summary

• Responsible for the effective management of the Bank branch, formulate and implement sales and marketing plans, ensure efficient operations, staff management, compliance with bank policies and procedures, other financial and administrative functions, and the profitability of the branch.

Key Responsibilities

• Manage operational risk, - identify, assess, mitigate, and control, ensure application of control measures to minimize risk exposure of the Bank.
• Formulate and implement localized sales and marketing plans in line with the Bank’s policy.
• Oversee the day-to-day duties of personnel, facilitate communication between departments and provide regular reports to top Management.
• Communicate and implement new ideas and marketing strategies within branch market area to improve sales, cross-sell, marketing, and staff development.
• Provide sales coaching and training to marketing staff of the branch to enhance their performance.
• Monitor and review sales performance goals of individual sales and marketing staff, monitor, update, review and implement branch sales plan.
• Develop and implement business and customer service strategies.
• Maintain a high level of employee morale to minimize turnover and maximize customer service satisfaction.
• Manage the branch to achieve assigned performance targets.
• Provide directives and guidance on all operational and personnel matters to employees in the branch.
• Maintain efficient workdays, lead the personnel in the branch, ensure customer service relations to meet the branch's financial goals.
• Accept, analyse, collect and review required documents to initiate the loan process.
• Allocate branch resources effectively, including manpower, operational costs, promotion budgets etc.
• Ensure branch compliance with audit and regulatory procedures.
• Achieve overall branch sales performance objectives and targets on individual products by monitoring subordinates.
• Develop quality loan portfolio to obtain the bank’s loan growth objectives.
• Ensure deposit growth to obtain the bank’s deposit growth objectives by promoting the Bank’s services.
• Formulate directives of identifying business opportunities.
• Monitor loan portfolio to correct loan document exceptions.
• Plan and implement sales and marketing activities within the branch to grow the liabilities business and achieve sales targets.
• Implement corporate culture through reinforcement of quality service and teamwork and maintain a high level of employee morale within the branch.

Requirements

• Degree in Finance, Accounting, Economics, or related discipline in a recognised university. A postgraduate qualification or relevant professional certification would be an added advantage.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Familiar with the bank’s core accounting system.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A minimum 7 years’ continuous banking experience in sales and credit with at least 4 years in a supervisory role.
• Knowledge of personal computer and related word processing and spreadsheet software.

How to Apply
Interested and qualified candidates should send their current CV to: [email protected] using the Job Title as the subject of the email.

Note: The role is strictly for qualified candidates currently working in the Banking Industry.