Young Talent Program (Direct Sales)

The Young Talent Program Direct Sales is designed to develop ambitious and high-potential graduates into successful sales professionals within the financial services industry. Participants will receive structured training, coaching, and hands-on experience in customer acquisition, relationship management, and sales execution while contributing to the organization's growth by promoting financial products and services.

Key Responsibilities

• Participate in structured onboarding, classroom training, and on-the-job learning activities.
• Prospect and acquire new customers through field sales, referrals, networking, and marketing campaigns.
• Promote and sell the organization's financial products and services, including savings accounts, loans, digital banking solutions, and other retail financial products.
• Build and maintain strong customer relationships through excellent service delivery.
• Identify customer needs and recommend suitable financial solutions.
• Generate quality leads and convert prospects into active customers.
• Meet assigned daily, weekly, and monthly sales targets.
• Assist customers with account opening, product enrollment, and documentation.
• Ensure customer records and documentation are complete, accurate, and compliant with regulatory requirements.
• Participate in product activations, roadshows, and promotional events.
• Maintain accurate records of customer interactions and sales activities using CRM or internal reporting systems.
• Follow up with customers to ensure satisfaction and encourage product usage.
• Monitor market trends and competitor activities within assigned territories.
• Adhere to all company policies, ethical standards, and regulatory guidelines.
• Submit daily, weekly, and monthly sales reports to the Team Lead or Sales Manager.

Key Performance Indicators (KPIs)

• Achievement of monthly sales targets.
• Number of new customers acquired.
• Account opening and product activation rate.
• Sales conversion ratio.
• Customer retention and engagement.
• Quality and accuracy of customer documentation.
• Training completion and performance assessments.
• Compliance with company policies and regulatory standards.

Qualifications

• Bachelor's degree or Higher National Diploma (HND) in Business Administration, Marketing, Economics, Banking and Finance, Accounting, or any related discipline.
• NYSC completed or exemption certificate (where applicable).
• 0–2 years of work experience.
• Previous sales or customer service experience is an added advantage but not required.

Required Skills and Competencies

• Strong interest in sales, marketing, and business development.
• Excellent communication and interpersonal skills.
• Customer-focused with strong relationship-building abilities.
• Good negotiation and persuasion skills.
• Willingness to learn and adapt quickly.
• Self-motivated and target-driven.
• Strong presentation and problem-solving skills.
• Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• High level of professionalism, integrity, and accountability.

Behavioral Competencies

• Positive attitude and enthusiasm.
• Strong work ethic.
• Results-oriented mindset.
• Adaptability and resilience.
• Team player with excellent collaboration skills.
• Willingness to receive coaching and continuous feedback.
• Strong desire for personal and professional growth.