Wellness and Spa Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Recommend appropriate wellness and spa services based on clients' needs.
• Maintain accurate treatment records and client feedback.
• Handle client concerns professionally and ensure high customer satisfaction.
• Perform approved spa and wellness treatments in accordance with company standards.
• Comply with all health, safety, and organizational policies.
• Educate clients on healthy lifestyle practices, stress management, hydration, nutrition, and self-care.
• Promote wellness packages, memberships, and preventive healthcare services.
• Ensure all spa equipment and products are properly used, cleaned, and stored.
• Assist in organizing corporate wellness programs, health campaigns, and community outreach events.
• Welcome clients and conduct wellness consultations before treatment.
• Schedule and manage client appointments efficiently.
• Maintain treatment rooms, equipment, and wellness facilities to the highest hygiene and safety standards.

Qualifications

• Minimum Requirements: OND, HND, Bachelor's Degree, or professional certification in Spa Therapy, Beauty Therapy, Massage Therapy, Physiotherapy, Public Health, Nursing, Health Education, Exercise Science, or any related discipline.