Specialist, Rewards & Administration

We are recruiting to fill the position below:

Job Title: Specialist, Rewards & Administration

Location: Jabi, Airport Road - Abuja (FCT)
Employment Type: Full-time

Job Description

• We are currently looking to engage a highly competent and result-oriented Specialist, Rewards & Administrationwith strong personal & professional integrity to join our dynamic team.

Responsibilities

• The Specialist, Rewards & Administration, will be responsible for efficiently managing key HR operational processes, including processing payment requests, maintaining accurate employee records and personnel files, administering employee leave, and ensuring the timely execution of administrative activities within the HR function.
• He/she will play a critical role in ensuring the accuracy, compliance, and effectiveness of HR operations by maintaining data integrity, supporting rewards and benefits administration and delivering high-quality employee services that contribute to a seamless, organized, and positive employee experience.

He/she is expected to:

• Collaborate effectively with HR colleagues, department managers, Finance, and other stakeholders to ensure seamless coordination, efficient service delivery, and the successful execution of HR administrative processes.
• Review, validate, and process leave requests while providing guidance to employees and managers on leave policies, balances, and entitlements.
• Manage and process HR-related payment requests, including employee reimbursements, benefits payments, allowances, payroll-related transactions, and vendor invoices, ensuring accuracy, completeness, and compliance with approved policies and procedures.
• Prepare, analyze, and generate periodic HR reports and dashboards on key administrative activities, including payment requests, leave utilization, staff meal benefits, and other workforce-related metrics to support effective decision-making.
• Maintain accurate and comprehensive records of all payment transactions, monitor outstanding requests, and promptly investigate and resolve any discrepancies, queries, or payment issues.
• Communicate professionally and proactively with employees, managers, and external partners, providing guidance, resolving issues, and ensuring high standards of service delivery and stakeholder satisfaction.
• Ensure compliance with applicable data protection regulations, document retention standards, and confidentiality requirements in the management of employee information and HR records.
• Liaise closely with the Finance team and other relevant stakeholders to ensure the timely processing, reconciliation, and resolution of payment-related matters while maintaining proper documentation and audit trails.
• Administer and monitor the employee leave management system, ensuring accurate tracking of annual leave, sick leave, maternity/paternity leave, and other absence records in line with company policies.
• Provide accurate documentation, records, and information required for internal and external audits, ensuring compliance with organizational policies, regulatory requirements, and established controls.
• Respond to employee inquiries and requests related to HR administration, rewards, benefits, payments, leave management, and employee records in a professional, timely, and customer-focused manner.
• Coordinate and manage travel desk activities, including travel logistics, flight bookings, accommodation arrangements, visa support where applicable, and other travel-related requirements to ensure a seamless employee travel experience.
• Establish, maintain, and regularly update employee files, records, and documentation, ensuring all personnel information is accurate, complete, secure, and easily accessible when required.

Key Performance Indicators

• Effective participation in cross-functional initiatives.
• Minimum of 2 process improvement initiatives implemented annually.
• Timely reconciliation of payment records.
• Maintain payment processing accuracy by ensuring less than 2% of payment transactions require rework or correction due to errors.
• 95% of travel bookings completed within required timelines.
• Achievement of ?95% of payment requests processed within agreed SLA.
• Zero travel disruptions due to administrative oversight.
• Positive stakeholder feedback on logistics support.

Requirements
Educational and Professional Qualification(s) required for this position:

• Bachelor's Degree in Human Resources, Business Management, or a related field required
• Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, constantly changing environment.
• Minimum of 3 years of broad HR experience, with at least 2 years’ experience in administration and records management.
• Competency in the use of Microsoft office suite.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Disclaimer: Nile University is an equal opportunity employer and will never demand payment from candidates for employment. We caution all applicants to be vigilant against fraudulent solicitations. Legitimate job openings are exclusively advertised through official channels and reputable job boards. If you encounter any suspicious activity, please report it to [email protected] immediately.
• Only short-listed candidates will be contacted.
• Eligible candidates should send their CV using the link above