Shisha Attendant

We are recruiting to fill the position below:

Job Title: Shisha Attendant

Location: Cross River
Reports to: Bar Supervisor / Operations Manager

Main Function

• The ideal candidate should be customer-focused, detail-oriented, and experienced in lounge or hospitality environments.
• The Shisha Attendant will be responsible for preparing, serving, and managing shisha services while ensuring excellent customer experiences and adherence to safety and hygiene standards.

Role Responsibilities
Shisha Preparation and Service:

• Monitor shisha quality and customer satisfaction during service.
• Recommend flavors and combinations to customers.
• Prepare and serve shisha according to company standards.
• Ensure proper setup, cleaning, and maintenance of shisha equipment.

Customer Experience:

• Ensure prompt response to customer requests and complaints.
• Maintain a welcoming and enjoyable lounge atmosphere.
• Attend to customers professionally and courteously.

Hygiene and Operational Standards:

• Report equipment faults or operational issues promptly.
• Maintain cleanliness and hygiene of shisha equipment and service areas.
• Monitor inventory of shisha products and supplies.
• Ensure compliance with safety and operational procedures.

Qualifications and Requirements
Education and Certifications:

• Minimum of SSCE, OND, or equivalent qualification.

Experience:

• Relevant experience in lounge, club, restaurant, or resort environments is an added advantage.
• 0–2 years experience as a shisha attendant or in hospitality/lounge operations.

Skills:
Technical and Customer Service Skills:

• Good knowledge of shisha preparation and maintenance.
• Ability to work in fast-paced hospitality environments.
• Strong customer service and communication skills.

Professionalism and Teamwork:

• Attention to detail and cleanliness.
• Professional appearance and conduct.
• Ability to work flexible hours, including weekends and night shifts.

How to Apply
Interested and qualified candidates should forward their CVs to: [email protected] with "Shisha Attendant – Calabar" as the subject of the email.

Note: Only shortlisted candidates will be contacted.