Senior MEAL Officer

NCA is one of the largest aid organisations in the Nordic region. We are there in disasters and emergencies to provide water, protection (GBV/ASRH) and critical assistance to those affected. Together with our international network and partner organisations in the ACT Alliance we are able to reach millions of people each year and help make a positive difference around the world. We are determined to work towards eradicating injustice and we therefore work passionately with advocacy, long-term development in local communities and providing emergency assistance. As we see more and more people impacted by disasters, we now have an even stronger focus on providing more people with emergency relief and access to clean water. We believe that people in need must be helped and we will not stop fighting for a just world.

NCA, together with its implementing partners, has been operational in northeastern Nigeria, implementing humanitarian and development interventions focusing on WASH and GBV/ASRH and emergency response with a strong presence in Borno state.

Location: Maiduguri, Borno
Employment Type: Full-time

Job Summary

• We are now seeking the right candidate to join our team as a MEAL Senior Officer to help us further our mission and contribute to enhanced program impact.
• This position is for 1-year fixed term duration with the possibility of extension.
• Open for Nigerian nationals only.

General Job Description

• The MEAL function provides leadership for monitoring, evaluation, accountability, and learning to ensure programme quality, compliance, and effective programme performance management across projects and partnerships.
• It supports data-driven decision-making through monitoring, reporting, analysis, and the application of lessons learned to improve programme outcomes.
• This involves overseeing digital MEAL platforms, including KOBO and Power BI, ensuring the collection and reporting of quality-assured data, maintaining project databases and dashboards, and producing timely reports for management and donors.
• The position strengthens staff and partner capacities through targeted training and mentoring and represents the Nigeria Country Office in NCA’s global MEL Community of Practice to promote knowledge sharing and continuous improvement.
• The role also manages MEAL and CRM information systems, ensures the availability of quality data for management and donor reporting, builds the capacity of staff and partners, and promotes organizational learning through assessments, evaluations, research, and participation in NCA’s global MEL network.

Job Roles and Responsibilities

• Supervise the MEAL Assistant and promote best practices in monitoring, evaluation, accountability, and learning across projects and partners.
• Provide regular program performance analysis, monitor progress against targets, support field data collection and learning initiatives, and ensure effective use of the Program Information Management System (PIMS).
• Ensure effective management and compliance of the Country Office CRM system in line with NCA policies.
• Identify and address MEAL capacity gaps within the Country Office and partner organizations through targeted capacity-building initiatives.
• Represent the Nigeria office in NCA’s global MEL Community of Practice and facilitate adoption of relevant organizational learning and developments.
• Manage and optimize MEAL digital platforms, including KOBO and Power BI, ensuring quality data collection, verification, analysis, and reporting.
• Plan and oversee needs assessments, evaluations, and research to inform programme design, implementation, and proposal development.
• Lead quality assurance for project MEAL systems, including logframes, results frameworks, MEAL plans, monitoring, reporting, and compliance with NCA and donor requirements.
• Ensure the availability of reliable, quality-assured data to support decision-making, performance monitoring, and donor reporting.
• Supervise and support the performance and daily work of the CRM Adviser and Assistant.
• Develop and ensure the use of appropriate data collection tools and methodologies.
• Lead the application of findings and lessons learned to strengthen programme quality and effectiveness.
• Develop and maintain project and grant dashboards and provide timely statistical and situation reports for management and donors.

Qualifications and Experience
Essential Criteria:

• University Degree in a relevant subject area (statistics, measurement and evaluation, data science, quantitative social science, economics, or a related field) – a technical Degree together with additional relevant work experience and demonstrable data analysis skills may substitute for education.
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods together with strong presentation and reporting skills.
• Minimum 5 years of working experience within Monitoring, Evaluation, Accountability, and Learning-related functions in the development/humanitarian sector.
• Strong proven track record in working with diverse groups of people in a multicultural environment;
• Proven technical skills and previous experience in setting up quality MEAL system that leads to evidence-based decision-making for multi-sectorial and multi-donor funded programs.
• Professional level speaking, reading, and writing in English.
• Self-motivated with excellent organization, planning, and analytical skills - able to work without close supervision, including prioritizing work and multi-tasking;
• Proficiency and experience with Microsoft Excel and digital data collection tools, such as KoboToolBox (“KoBo”) and Power BI.
• Accountability and Feedback Mechanisms: Experience in establishing and maintaining community-based feedback and complaints mechanisms to enhance program accountability.

Additional assets:

• Experience with remote monitoring is an advantage.
• Knowledge of Tableau, GIS, SPSS, R or Python, SQL, or other similar software is an additional asset.
• Experience in using Copilot.

How to Apply
Interested and qualified candidates should
Click here to apply online

Note

• Only candidates who meet the specified qualifications will be contacted for the subsequent phases of the recruitment process.
• Interested and qualified candidates should submit a copy of their CV and Cover Letter by applying to the Recman system through the link.
• We are committed to a fair and transparent recruitment process, ensuring all applications are evaluated based on merit, qualifications, and relevant experience, free from bias or discrimination.
• Please ensure that you follow these instructions carefully, as failure to do so may result in disqualification from the recruitment process.
• Applications will be reviewed on a rolling basis, and we encourage early submission.
• We value diversity and encourage individuals from all backgrounds to apply.

NCA’S Commitments:

• NCA is committed to following the following policies, standards and commitments and all staff are equally expected to conform to their requirements:
  • NCA Nigeria Staff Handbook.
  • NCA Nigeria Security Plan.
  • Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief.
  • Humanitarian Accountability Partnership (HAP).
  • SPHERE Humanitarian Charter and Minimum Standards in Disaster Relief.
• Norwegian Church Aid is committed to high ethical standards in all our work. All employees are required to sign the following upon employment.