Retail Sales Associate (Luxury Brand)

We are recruiting to fill the position below:

Job Title: Retail Sales Associate (Luxury Brand)

Location: Lagos
Job Type: Full-time
Industry: Retail

Job Description

• We’re seeking a Client Advisor to deliver excellent customer service, drive sales, and maintain a well-organized and visually appealing store environment.

Responsibilities

• Process sales transactions accurately using POS systems
• Identify customer needs and recommend suitable products
• Upsell and cross-sell products where appropriate
• Communicate product features and benefits to customers
• Build and maintain strong customer relationships
• Support inventory tracking and stock management
• Perform other duties as assigned
• Carry out opening and closing store procedures
• Achieve individual and store sales targets
• Welcome and assist customers in a friendly and professional manner
• Maintain store cleanliness and visual merchandising standards
• Reconcile sales records with internal teams
• Follow up on sales leads and convert them into sales
• Maintain accurate customer and sales records

Requirements

• B.Sc. or HND in Marketing, Business Administration, or related field
• Good communication and interpersonal skills
• Ability to use POS systems and basic Microsoft Office tools
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills
• Passion for fashion, design, and customer experience.
• Strong understanding of customer service and retail sales
• Minimum of 2 years’ experience in a retail or customer-facing role
• Professional appearance and positive attitude

Benefits

• Competitive benefits
• Employee wellness and recognition programs.
• Opportunity to grow within a leading luxury fashion and lifestyle brand