Product Dispatch and Logistics Officer

Ekris Bio Health Foods Nigeria Limited - We are an innovative, indigenous food manufacturing and packaging company proudly rooted in Nigeria. Our mission is to bridge the gap between Nigeria’s rich and diverse indigenous soups and the often substandard quality of existing swallow products in the market. We believe that our swallows should serve as the perfect complement—indeed, a rallying point—for our traditional soups, enhancing both taste and nutritional value.

Beyond swallows, we are committed to showcasing the versatility of healthy flour-based products to Nigerians and the wider African market. Our product development strategy focuses on unlocking a broad spectrum of applications for our nutritious flour blends across multiple food categories.

We are recruiting to fill the position below:

Job Title: Product Dispatch and Logistics Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate must possess strong logistics management skills, attention to detail, and the ability to ensure timely and accurate deliveries while maintaining inventory integrity.
• The product dispatch & logistics officer will be responsible for planning, coordinating, and overseeing the efficient dispatch, transportation, and delivery of products to customers, distributors, stockists, and company outlets.

Key Responsibilities

• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Track deliveries and promptly resolve logistics or dispatch-related issues.
• Supervise warehouse loading and unloading activities.
• Liaise with warehouse personnel, sales teams, transport providers, and customers to ensure smooth operations.
• Maintain proper documentation for all logistics transactions.
• Ensure all dispatched products correspond with approved invoices, waybills, and delivery notes.
• Plan and optimize delivery routes to ensure timely and cost-effective distribution.
• Prepare daily, weekly, and monthly logistics and dispatch reports for management.
• Monitor inventory movement and maintain accurate dispatch records.
• Recommend process improvements to enhance operational efficiency and customer satisfaction.
• Monitor vehicle utilization, delivery schedules, and logistics performance.
• Investigate and report product shortages, damages, or delivery discrepancies.
• Coordinate the daily dispatch of products to customers, stockists, distributors, and branches.

Requirements

• Proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Minimum of 5 years' proven experience in product dispatch, warehouse operations, logistics, or supply chain management, preferably within an FMCG company.
• Experience using inventory or warehouse management systems is an added advantage.
• Ability to work under pressure and meet strict delivery timelines.
• Bachelor's Degree or Higher National Diploma (HND) in Logistics, Supply Chain Management, Business Administration, Transport Management, or a related discipline.
• Strong knowledge of inventory management and distribution processes.
• Strong communication and interpersonal abilities.
• Excellent organizational, analytical, and problem-solving skills.
• High level of integrity, accountability, and attention to detail.

Preferred Competencies:

• Data analysis and reporting.
• Customer service orientation.
• Logistics planning and coordination.
• Leadership and teamwork.
• Warehouse and inventory management.
• Dispatch documentation and record-keeping.
• Vendor and transporter relationship management.
• Time management and multitasking.

Remuneration

• Career growth and development opportunities.
• A dynamic and performance.
• N250,000 monthly
• Competitive salary