Patient Access Representative

Bioventures Limited is a health-focused biomedical equipment and medical supplies company dedicated to the distribution and supply of high-quality medical equipment, laboratory instruments, and essential healthcare products. We serve hospitals, diagnostic laboratories, research institutions, clinics, and academic facilities with reliable tools that support accurate diagnosis, effective treatment, and advanced scientific research.

Founded on the principles of quality, reliability, and service excellence, Bioventures Limited exists to bridge the gap between global medical technology manufacturers and healthcare providers across Africa. We are committed to improving healthcare delivery by ensuring that medical facilities have access to modern, efficient, and affordable equipment and consumables needed for optimal patient care and laboratory performance.

We are recruiting to fill the position below:

Job Title: Patient Access Representative

Location: Lagos
Employment Type: Full-time

Job Description

• Patient Access Representative responsibilities include collecting patient information, preparing various medical documents, and explaining policies to our patients as needed.
• We are looking for a patient access representative to join our team and act as the first point of contact for patients looking to obtain medical care at our organization.
• Ultimately, you will work directly with patients to help them understand the process and steps to obtain medical attention at our organization.

Responsibilities

• Enter patient information into databases and maintain accurate records..
• Relay information to relevant staff members.
• Provide patients with billing and payment information.
• Perform general administrative tasks.
• Deal with patient questions, concerns, and issues.
• Inform patients and their caregivers of hospital procedures, policies, and protocols.

Requirements and skills

• Proficiency in Microsoft Office and data entry systems.
• Compassionate and patient.
• Must be based in Lagos or Ogun.
• Candidates should possess a Bachelor Degree, HND in relevant field with relevant working experience
• Strong administrative and organizational skills.
• Ability to multitask and maintain strong attention to detail.
• Excellent communication and interpersonal skills.