Operations Team Lead Job

Electra Global Logistics Limited is a logistics and freight forwarding company headquartered in Lagos, Nigeria. The firm positions itself as a strategic partner that provides "intelligent infrastructure" for businesses by managing the movement of goods across various sectors, including energy, pharmaceuticals, and manufacturing.

We are recruiting to fill the position below:

Job Position: Operations Team Lead

Job Location: Oregun, Ikeja - Lagos
Job type: Full-time

Role Overview

• We are seeking an Operations Team Lead to oversee and coordinate daily logistics operations.
• This role is ideal for someone who can manage teams, optimize processes, ensure compliance, and keep operations running efficiently across freight, clearance, haulage, and warehousing.
• You will be a key point of coordination, driving performance, and ensuring service delivery meets company standards.

Key Responsibilities

• Oversee end-to-end logistics operations across air freight, sea freight, customs clearance, haulage, and warehousing.
• Supervise and coordinate operations staff, ensuring productivity and adherence to performance standards.
• Develop and implement operational strategies to improve efficiency, service delivery, and cost management.
• Monitor shipment life cycles and ensure timely execution from origin to final delivery.
• Establish and enforce operational policies, procedures, and service standards.
• Review operational reports and KPIs to identify gaps and drive continuous improvement.
• Resolve escalated operational issues and ensure minimal disruption to service.
• Collaborate with finance, sales, and customer service teams to align operations with business goals.
• Ensure compliance with regulatory requirements and industry standards.
• Train, mentor, and evaluate team members to build a high-performing operations unit.

Requirements

• Minimum of 5+ years of experience in logistics/supply chain operations, with at least 2 years in a leadership role.
• Strong experience managing end-to-end logistics operations.
• Proven ability to lead teams, manage performance, and drive operational efficiency.
• Experience developing SOPs, KPIs, and process improvement initiatives.
• Strong decision-making and problem-solving skills in high-pressure environments.
• Proficiency in logistics systems, reporting tools, and operational dashboards.

Benefits

• Pension plan.
• HMO (Health Insurance).
• 13th Month Salary.