Operations Supervisor

Location: Surulere, Lagos
Employment Type: Full-time
Department: Warehouse / Supply Chain
Location: Warehouse / Distribution Center

Job Summary

• The ideal candidate will ensure operational efficiency, compliance with company standards, and the effective utilization of manpower while maintaining high safety and productivity levels.
• We are seeking a proactive and detail-oriented Operations Supervisor to oversee daily warehouse operations, ensuring efficient receiving, storage, inventory movement, order picking, loading, and dispatch activities.

Core Deliverables

• Ensure efficient execution of all warehouse operations.
• Deliver timely and accurate operational reports.
• Achieve daily productivity and dispatch targets.
• Maintain inventory accuracy and operational compliance.
• Promote a safe, organized, and compliant work environment.
• Optimize manpower utilization and warehouse resources.

Other Job Functions
Warehouse Operations:

• Ensure efficient utilization of warehouse space and equipment.
• Support effective inventory movement and stock rotation.
• Monitor daily warehouse operations to ensure timely order fulfillment.
• Supervise inbound receiving, storage, picking, loading, and outbound dispatch activities.

Team Supervision:

• Monitor staff productivity, attendance, and discipline.
• Foster teamwork and maintain high employee engagement.
• Allocate daily tasks and manpower based on operational priorities.
• Provide coaching, guidance, and on-the-job training to warehouse personnel.

Operational Compliance:

• Support internal audits and compliance requirements.
• Maintain accurate warehouse records and operational documentation.
• Ensure adherence to warehouse Standard Operating Procedures (SOPs).
• Monitor compliance with FIFO/FEFO inventory management principles.

Safety & Housekeeping:

• Report and investigate safety incidents where required.
• Ensure safe handling, storage, and movement of products.
• Maintain high standards of housekeeping using 5S principles.
• Enforce the use of Personal Protective Equipment (PPE).

Coordination & Reporting:

• Coordinate daily activities with Inventory, Logistics, Quality Control, and Transport teams.
• Monitor operational KPIs and prepare daily, weekly, and monthly performance reports.
• Escalate operational issues promptly and recommend corrective actions.
• Support effective communication across warehouse functions.

Continuous Improvement:

• Participate in process improvement and cost optimization initiatives.
• Identify opportunities to improve warehouse efficiency and productivity.
• Support warehouse automation and digital transformation projects where applicable.
• Recommend best practices to enhance operational performance.

Job Requirements

• 3–6 years of experience in warehouse operations or supply chain management.
• Experience supervising warehouse teams in an FMCG environment is preferred.
• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• Working knowledge of ERP and Warehouse Management Systems (WMS).
• Strong understanding of warehouse processes, inventory control, and distribution operations.

Skills & Competencies:

• Warehouse operations management
• Planning and organizational skills
• Inventory control and stock management
• Leadership and people management
• Problem-solving and decision-making
• Health, Safety & Environment (HSE) awareness.
• Communication and interpersonal skills
• Time management
• Analytical and reporting skills
• Attention to detail

Benefits

• Attractive Remuneration.
• 13th Month Pay.
• Pension.
• Leave Allowance.
• HMO.