Loss Prevention and Control Officer

We are recruiting to fill the position below:

Job Title: Loss Prevention and Control Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• We are looking for a smart individual with attention to details, who will join our team.
• The role requires someone with a high level of integrity and ethical conduct.

Job Description

• Apprehend shoplifters and individuals engaged in theft activity.
• Identify vulnerabilities in security systems and propose improvements.
• Carryout periodic inventory checks and Identify and report stock shortages.
• Carry out other activities as assigned by the Line Manager, that would be required to achieve the company’s loss prevention and control objectives.
• Monitor CCTV Surveillance Camera.
• Training of security personnel and staff on loss prevention/control protocols, 5strategies and best practices.
• Collaborate with store management to address security concerns.
• Identify, recommend, and implement systems to minimize loss of merchandise, money, or company assets.
• Investigate and resolve various fraud and theft cases as well as product damages.
• Investigate irregularities with deletions, return and exchange.
• Prevent and detect Internal and external theft, shoplifting and recover amount (such as: cashier fraud, corruption, bribery, theft, etc.).
• Document and prepare incident reports as required.

Qualifications

• Bachelor's degree or Higher National Diploma.
• Minimum of 2 years working experience in loss control or a similar role; in the retail or FMCG industry.
• Relevant professional qualification or certification is a plus.

Skills Required:

• Experience conducting investigations into fraud, theft, and product damage, including use of investigative techniques and evidence collection.
• Understanding of fraud prevention and detection methods.
• Effective conflict management and de-escalation skills.
• Excellent verbal and written communication skills.
• Inventory management skills.
• Experience with inventory management and identifying stock shortages to support loss prevention.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Ability to multitask and perform under tight deadlines.
• Knowledge of loss prevention strategies specific to the retail industry.
• Proficiency in operating security equipment e.g. CCTV System etc.
• Understanding of legal and regulatory requirements related to loss prevention.
• Excellent report writing skills.
• Strong critical thinking skills and tactical awareness.
• Experience interviewing and interrogating individuals in the context of loss prevention or security incidents.
• Exceptional Interpersonal and problem-solving skills.
• Strong analytical and security risk assessment skills.