Food & Beverage Officer

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• We are seeking passionate and customer-focused Food & Beverage Officers to deliver exceptional dining experiences while maintaining the highest standards of food service, hygiene, and guest satisfaction.

Key Responsibilities

• Maintain excellent knowledge of the menu to effectively recommend meals and beverages to guests.
• Provide professional and courteous food and beverage service to guests in accordance with the hotel's service standards.
• Ensure compliance with food safety, hygiene, and sanitation standards at all times.
• Respond promptly to guest inquiries, requests, and complaints, ensuring complete customer satisfaction.
• Collaborate with kitchen and bar staff to ensure seamless service delivery.
• Process guest bills accurately and handle payments where applicable.
• Set up dining areas and ensure tables are clean, organized, and properly arranged.
• Take customer orders accurately and ensure prompt delivery of food and beverages.
• Support the team in achieving departmental sales and service objectives.
• Assist with inventory management and report shortages or damaged items.

Requirements

• Excellent customer service and communication skills.
• Basic knowledge of food safety and hygiene regulations.
• Professional appearance and positive attitude.
• Minimum of OND, HND, or Bachelor's Degree in Hospitality Management or any related discipline.
• Strong interpersonal and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• 2–3 years of relevant experience in a hotel, restaurant, or hospitality environment.
• Willingness to work shifts, weekends, and public holidays.