Field Support Engineer

Location: Bogije, Ibeju-Lekki - Lagos
Employment Type: Full-time

Responsibilties

• Handle escalated incidents and properly document incident resolution activities with root causes.
• Termination of telecommunications cables of various types and sizes. Testing of cables for compliance with specifications.
• Monitor and analyze system performance, such as network traffic, security, and capacity.
• Installation, testing, and commission of equipment to engineering specifications/drawings in compliance with customer requirements and quality standards.
• Working at heights on a range of telecommunications structures including poles, towers, and masts to install antennas, feeders, and ancillary equipment
• Use computer software to prepare or evaluate network diagrams and site configurations for existing facilities or new systems.
• Prepare system activity and performance reports. Supervise maintenance of telecommunications equipment.
• Erection and fixing of steel structures to facilitate the installation of telecommunications equipment
• Proficient in the use of Pathloss, Compass, GPS, Range Finder and Microsoft Office
• Resolve technical issues with the team on the field.

Qualifications

• Strong knowledge of the ISP industry and operations.
• 2 years as a Team Leader will be an added advantage
• First Degree or its equivalent in Electrical, Electronics, Computer engineering, Physics Electronics, Telecommunications, or any related discipline
• Training or Certifications in Wireless Radio Communication such as Aviat, Dragon, Cambium, Ubiquity, and Mikrotik Radios.
• Strong Oral and Written Communication Skills
• 3 - 5 years experience in the ICT/Telecommunication Sector/Industry