English Gaming Support Agent

???? Description

• Handle customer support for an assigned game studio
• Help players with account and technical issues
• Resolve purchase and gameplay queries
• Work with a team under Team Lead and Ops Manager
• Complete training modules to grow skills
• Stay updated on client projects and branding

???? Requirements

• English at an advanced level (minimum C1)
• Remote in Bosnia and Herzegovina, Serbia, or Turkey
• 15 Mbps download and 15 Mbps upload; latency 120ms
• Gaming PC or laptop; 8 GB RAM; two monitors
• Windows 11 or macOS 13.0+; Intel i5-8260U or better
• Android 10+ or iOS 16+ for two-factor authentication

???? Benefits

• 100% remote work with no commute
• Inclusive, diverse global culture
• Online training and tools library access
• Career development and growth opportunities
• Remote-first company with global clients

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