Customer Success Manager

???? Description

• Manage the implementation team for client launches
• Support customers during platform launches in Germany
• Act as a project manager when local language is needed
• Provide ongoing digital training strategy support to clients
• Coordinate renewal and impact with local sales and CS teams

???? Requirements

• 3-4 years in Customer Success, SaaS preferred
• Native German and fluent English
• Proactive with a strong results-oriented culture
• Ability to manage a large client portfolio
• Clear written and verbal communication
• Interest in digital education and e-learning

???? Benefits

• Work From Home perks and flexible hours
• 1 month parental leave for the second parent
• Remote work across Germany, France, or UK
• Diversity and Inclusion ERGs and CSR initiatives

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