Business Analyst

Location: Lagos

Job Objectives

• Engage directly with business stakeholders, perform full lifecycle requirement analysis, support solution design, and ensure documentation is complete and accurate.
• To independently manage business analysis activities for defined projects or workstreams.

Key Duties / Responsibilities

• Lead requirement gathering sessions and workshops with clients or internal teams
• Contribute to UAT planning, coordination, and results validation
• Develop and maintain BRDs, FRSs, use cases, user stories, process models, and data maps
• Support continuous improvement by proposing enhancements to existing business processes.
• Identify risks, issues, and dependencies and escalate as needed
• Facilitate solution walkthroughs and sign-off meetings
• Validate requirements with technical teams and business stakeholders
• Ensure traceability of requirements from initiation through testing
• Perform gap and impact analysis for change requests or enhancements

Key Performance Indicators

• 90% of BRDs/FRSs approved without major revisions
• 3% of UAT defect rate traced back to unclear requirements
• ? 2 requirements reworked after development hand-off
• 4.2 out of 5 Stakeholder satisfaction from feedback surveys
• 95% Documentation completeness and adherence to standards.
• 95% Timeliness of documentation delivery

Qualification/ Certifications

• Demonstrated experience working on structured projects in FSI, Telecoms, or enterprise environments
• Bachelor’s Degree in Business, IT, Engineering, or related discipline
• Minimum experience: 3-5 years of work experience.
• Professional certification (e.g., CBAP, PMI-PBA, or Agile-related) is preferred

Benefits & Perks

• Retirement savings plans with company matching contributions.
• A supportive and inclusive work environment that values innovation and creativity.
• Comprehensive health, dental, and vision coverage.
• Professional development opportunities to enhance your expertise and career growth.
• Modern and well-equipped office space to facilitate productivity.
• Flexible work hours to promote work-life balance.
• Competitive salary package commensurate with experience and qualifications.