Customer Service & Social Media Executive in a Kids Party Planning Company

They are recruiting to fill the position below:

Job Title: Customer Service & Social Media Executive

Location: Ajao, Lagos
Employment Type: Full-time

Job Summary

• We are looking for someone who loves people, enjoys social media and can represent our brand professionally.

Responsibilities
Customer Service (50%):

• Keep client records organised.
• Prepare client files before events.
• Book venue inspections.
• Follow up on enquiries.
• Reply to Instagram, Facebook and email messages.
• Respond to WhatsApp enquiries promptly.
• Send quotations.
• Collect deposits and confirm payments.

Social Media (40%):

• Assist with creating reels.
• Get clientreviews.post review
• Schedule content using Meta Business Suite.
• Reply to comments.
• Upload event photos and videos.
• Monitor engagement and report weekly
• Post daily on Instagram, Facebook and TikTok.
• Reply to DMs.
• Create very creative and intriguing content relevant to our events business

Administration (10%):

• Support the team during busy weekends.
• Organise digital folders.
• Keep event checklists updated.
• Assist with invoices.

Requirements
Must have:

• Basic Canva skills Microsoft Word & Excel
• Excellent English
• Knowledge of Instagram & Facebook
• Good typing skills
• Great customer service skills
• Friendly personality
• Organised and punctual

Preferred:

• Lives around Ajah, Sangotedo, Lekki or Abraham Adesanya fo rease of movement.
• Experience working with an events company

How to Apply
Interested and qualified candidates should send their CV to: cvs@[email protected] using the Job Title as the subject of the email.

Note: Shortlisted candidates will be contacted.