Customer Service Manager Job

Samovic Homes and Properties Limited is one of the leading companies birth totranscend the expectation of our customers through provision of affordable land and luxurious houses to the optimal satisfaction of all stakeholders.

We learnt by observation that any business whose only objective is to make money is not a good business. So we strive to add value, to make the difference, to give our customers a reason for living. Samovic Homes and Properties, in its business keeps the ‘pasture’ green continually as a result of which the sheep would come to ‘graze’ and would even ‘lie down’. Customers are met at their ‘points of needs with surpassing satisfaction.

Responsibilities

• Front line support.
• Supervise customer service team.
• Respond to customers inquiries.
• Develop policies and procedures.
• Product service knowledge.
• Sales support.
• Clear and polite communication.
• Problem solving skills.
• Patience & Emotional Control.
• Track Request and follow up.
• Relationship building
• Attend to calls and emails promptly.

Requirements

• Candidates should possess an OND qualification with 2 - 3 years of experience.

Method of Application
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Position as the subject of the mail.