Service Sales Manager

We are recruiting to fill the position below:

Job Title: Service Sales Manager

Location: Ikeja, Lagos
Employment Type: Full-time
Requisition ID: JR00033617
This position reports to: Service Sales Manager

Job Summary

• In this role, you will have the opportunity and overall responsibility to identify and cultivate defined customers.
• Sales Specialist drives the sales process from identified potential to the final sales deal.
• He / she has the responsibility to reach established sales targets through actively meeting and working with customers, including developing solutions which will address customer challenges.

Responsibilites

• Regularly monitor competitors, customer offerings, and price levels, and ensure this information is updated and documented in the designated systems locally and globally.
• Actively participate in the sales process by running negotiations, securing business at agreed margins, ensuring customer satisfaction, and following up on proposals, tenders, and contracts.
• Coordinate post-sales activities, ensure timely deliveries, maintain updated customer databases, and handle customer complaints to guarantee high satisfaction and repeat business.
• Identify and develop new or potential customers while maintaining and growing business with existing customers through visits, lead generation, and opportunity pipeline management.

Requirements

• Understand and use sales processes and related tools
• Good knowledge of ABB MV & LV products / systems
• General knowledge of customer products, applications and processes
• Ability to find innovative solutions to meet customer service requirements.
• Excellent skills in Customer relations: Show a mature selling behavior and actively drives discussions and negotiations to the benefit of the business with customers
• Significant sales drive, focus energy to achieve and close profitable deals. Ability to push him-self / herself to develop in line with the changes in the organization
• Actively demonstrates one ABB approach including teamwork ahead of personal objectives
• Good knowledge in contract and risk management
• Relevant education, e.g. degree or diploma in an electrical / mechanical engineering field
• Takes steps to share and leverage cooperation and knowledge across the organization.
• Excellent knowledge of ABB MV & LV service offering
• Ability to accurately estimate costs of service offerings
• Knowledge of ABB health and safety procedures
• 5 years Service or Industrial / Systems Engineering Sales experience
• Ability to identify customer service needs and to match those with ABB service offerings.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.