Customer Relationship Executive (BPE) Job

Simon Page College of Marketing is a modern and dynamic training institution committed to the provision of quality qualifications and training for professional and academic development across Africa. We currently operate in 3 countries (Nigeria, Ghana and Kenya) offering the CIM UK, CIPR UK, DMI Ireland and PMP qualifications.

We are recruiting to fill the position below:

Job Position: Customer Relationship Executive (BPE)

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Develop and execute sales plans to meet enrolment targets for the assigned qualifications.
• Ensure that lecture events are well prepared for and run smoothly.
• Promptly respond to students’ complaints and enquiries professionally, efficiently, and effectively.
• Build strong relationships with the students while representing and communicating the Simon Page brand values.
• Consistently improve students’ learning experience by providing adequate support and close follow-up/show of interest in their study progression.
• Ensure seamless continuity of students’ study within programs and cross-selling other programs to them.
• Contribute to the development of new programs within the Simon Page portfolio.
• Contribute to and participate in team bonding activities.
• Support the fostering of a conducive working environment and improved productivity.
• Research and keep updated on the needs of the customers/students as well as the competition.
• Engage in personal development activities and participate in weekly in-house training.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.